The George Hotel

Explore The George Hotel
8.8
Very Good
From 351 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

9.0

Traveler Reviews The George Hotel

Number of reviews per page
20
40
Top reviews
Anne
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Parking good and seemed secure, missed the part of a £3 fee when booking, maybe we overlooked. Our standard room was on 3rd floor, no lift, so wished we’d packed lighter! An old building which might explain the marked slope in the room which took some adjustment. Hot water took an age to come through. Beer great in the bar. Top notch breakfast. Very pleasant & efficient staff. Hotel enjoys great position, suited us on a long journey from the Far North….would definitely stay here again.
Read More
Caroline
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very courteous staff and friendly. Clean and warm room with very comfy beds.Lovely new bathroom.
Rhun
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel right in the middle of Penrith, which is a lovely town. Hotel has parking, which is really useful as it was hard to come by in the town itself when I was there. Special thank you to Petra at reception and the housekeeping team. I had accidentally left a piece of jewellery in my room at checkout. The piece of jewellery in question is very valuable, especially for sentimental reasons. The housekeeping colleague had taken it down to reception for safe keeping, but Petra had gone the extra mile to personally call me to let me know and she had even gone to the post office to post it back to my home address. I can’t tell you how grateful I am for your care and grace. This shows the class of the hotel and its staff, and that you are in incredibly safe and caring hands when you are there. Thank you Petra and thank you George Hotel for a lovely stay.
Read More
Stuart
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything was very good lovley relaxing atmosphere food excellent
Tony
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Paid£642 for single room witch had one window looking straight at another window about 6foot away room was never cleaned in the 5 nights I stopped there staff were not very helpful and rude would not stay again being a platinum member would expect better
Jacqueline
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed for one night on our way home from visiting the highlands with our dog , the room was quiet small to stay in , the breakfast was very tasty where you helped yourself to continental style plus you can have a cooked breakfast if required which was included in the stay, staff was friendly and helpful , the location is perfect to have a stroll round Penrith , plenty of places to eat and drink, as this is just off the motorway Penrith is busy with traffic, with the hotel on the road, we thought when we slept you would hear this but you don’t.
Read More
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very enjoyable and handy for shops and transport
Lorna
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a very bad experience. When I am off work and wanting to enjoy a bank holiday weekend I do not want to be judged. If I want to wear my tracksuit bottoms and trainers, it is because I am comfortable. Setting aside the cleanliness for now I have to say the experience was very upsetting. When you walk into the bar and get told you have a tag on your back then a comment of P**S Heads when you are leaving. Taking my Dog for a walk, walking through reception saying' Can I give your Dog a biscuit' then referenceing to me, do you want one too? Disgusting and nasty. Going for Breakfast, to be told, you going for hair of the Dog? I know what she wants, a greasy breakfast. It was continuous every time we saw him. I cannot see a bad comment about him which means he singled me out. Is it because I am a tracksuit wearing Lesbian? The George should learn to know their audience! I am an off duty H&S/Food specialist with HR in my DNA. I will reiterate that he singled me out, basically called me a Dog ans us P** heads with tags on our backs! We were also judged from the offset, we will dress how the hell we like, we are paying customers! Let's move onto cleanliness, not good really. Dust and coffee stains on the doors and wall, dirty towels! Kettle with Water left in! A maintenance man sat on a chair constantly outside my room where I didn't feel comfortable talking. A drill left outside which was not being used! A hideout, probably! All in all, do not judge a book by it's cover
Read More
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Rooms are small but well equipped. A bit hot at first but cooled off at night.
Oluwafemi
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We took a punt with this hotel due to its central location and convenient transport links. We were in town for a wedding, and spent 4 nights. On arrival our initial room on the 3rd floor [no elevators - be warned] was far too pokey for my partner and I. We had two wide suitcases. The hotel reception manager swiftly arranged a suitable alternative in the annexe across the car park. It was a superb replacement, spacious, more modern with comfy beds to boot. Breakfast was delicious. Cold buffet and many hot cooked options. The one major let down. We had no housekeeping whatsoever. No fresh towels, beddings, toilet rolls etc across 4 nights. Very unusual. We got on with it without complaining. It was disappointing considering apart from this aberration, we really enjoyed our stay.
Read More
Simon
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Disappointing stay at the George after some high expectations. Our room was tiny and constantly boiling hot and it had a kitchen extractor fan a metre or so away from the window that made a constant noise and made the room smell of fried food. When I complained to reception the guy wasn’t particularly bothered and didn’t offer to move me. Additionally, during breakfast on both mornings of the stay we waited more than 25 minutes to have our breakfast order taken and that was only resolved once I tracked down a member of staff to complain. Overall, not impressed and I won’t be returning. Refuse to stay in rooms 10 to 13 unless you like your room to smell of fried food from the extractor fans.
Read More
Mark
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely old hotel. Nice and clean. If you're any of the upper floors, there's no lift so be prepared to get your steps in. The food in the restaurant was great. The waiter was very attentive and helpful.
Verified traveler
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A characterful Georgian Inn that celebrates Penrith which itself is well worth a visit. Very good value for money . Be aware you have to request room cleaning. Beds comfortable but pillows not! Food very tasty. An excellent awareness of allergies. Overall very good and would stay there again.
Steven
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The stay was good however, there seemed to be a lack of staff during meals in the restaurant, especially when children where eating with us, taking to long.
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

A nice traditional hotel in a very lovely town that has lots of nice shops, cafes, pubs and history. Hotel is in need of some redecoration of rooms, maintenance of building exterior in courtyard but not enough to spoil to the stay. Well worth a visit.
Jack
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Wonderful experience at the George hotel. Staff really friendly, great checkin and out. Rooms nice, clean & modern. Would recommend and would stay again.
James
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lovely hotel, recently refurbished, and a delight to visit.
Carol
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff are amazing, so friendly and helpful. The building is full of history. Comfortable bed, lovely shower. Food was really good, both evening and breakfast. Penrith is a lovely town for a mooch and nice to see independant shops.
Aimee
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Comfortable room which was very clean. Nice bathroom with excellent shower. Breakfast was good. The only thing letting the hotel down were the staff, lots of them but more interested in chatting to each other than tending to guests. That said, John, was very professional at breakfast.
Tom
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Check in person was very good but giving less than great rating as there is no elevator/lift. Being on 3rd/ 4th floor with long flights of stairs is not welcoming. They did carry my bags up and was happy about bring bags down this morning. However when I asked in the morning it was greeted with very poor reception.
Number of reviews per page
20
40