9.4
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews L'Empire Paris

Number of reviews per page
20
40
Top reviews
Marybeth
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was centrally located and only a block from the Louvre-Rivoli Metro stop, so it is in great location. Unfortunately, they put us in a room below the main level, (basically the basement) which was damp and musty. The shower had mold in it and did not drain at all. They had a plumber come to fix it and I took a shower the next day, which once again didn’t drain and flooded the floor. We used the bath towels to clean it up and let them know what happened. They ended up putting a sign on the shower saying it wasn’t usable, but left the soaking wet towels there and didn’t make up our room. We came back after a day of sightseeing with no towels to use and they told us the room hadn’t been made up because our door hanger said Do Not Disturb. I know for sure that the Please Make Up the Room sign was facing out when we left. Perhaps it fell off when they came to check the shower again. We obviously were not there, and the least they could've done was replace the towels. Thankfully there was also a deep soaking tub in the bathroomroom with a shower, which we would have used from the start if we had known about the unusable walk in shower. (Which as older guests we preferred over the tub.)We asked if we could move to another room and were told that wasn’t possible. The breakfast was just okay. We booked this hotel because of its excellent reviews and I can only guess that the reviews were for other accomodations on higher floors.
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Michael
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at this property are its strength, they are very willing to help in any way possible. The room was clean, though often the time they came was not as timingly as we would have liked. The breakfast was okay, mostly only ate the chocolate croissants. Did not go to the hot tub.
Nicolas
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ambiance, localisation
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, great air conditioner which is especially important since Paris was really hot when we were there. Staff were amazing. We were in one of the basement rooms whose windows faced a sunny courtyard yard. Plenty of light and room had more space than typical hotel rooms. Hotel was around the corner from a laundromat and near several metro stations. The breakfast buffet was good. Would stay here again.
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Tony si dong
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed there for 5 days and had a great experience with helpful friendly staffs and comfortable accommodation. Highly recommended
Sofia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location was fabulous. The breakfast was wonderful. Room and bathroom was really big! Everyone was so helpful. We will be back!
Paola
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is outdated. However rooms are large when traveling with kids. I paid $800 a night which is a lot for this hotel because the rooms are so outdated. The staff is very nice and helpful.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Be careful of taxi drivers Hôtel uses. They let us at wrong terminal at airport
Jeri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

L’Empire Hotel was a great hotel to stay in Paris. It had many more positives than negatives. The staff was extraordinary. The front desk, breakfast attendant, room service attend, virtually everyone, was focused on the guest experience. Locations was key, non better! Vibrant neighborhood close to many key land markgsu The hotel was spotless, but tired. If you’re looking for “luxury”, this is not your hotel. Comfortable, clean, happy, yes…upscale, no. I highly recommend this property.
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Muhammad
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, great service, spacious room. Excellent staff
haleh
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at this hotel. The staff were exceptionally friendly and helpful throughout our visit. The location was excellent, just a 5-minute walk from the Louvre Museum, making it very convenient for sightseeing. The breakfast was also very good, with a nice selection of options. We would gladly stay here again and highly recommend it to others.
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Irina
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lived the location of the hotel. Staff was very helpful with restauranr recommendations. Property could use some renovations and updates.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent place in a great location! Merci!
Christine
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a great stay at L’Empire Paris. The location is fantastic with close proximity to the Louvre, Notre Dame, and great Metro access. Our rooms were large and well-maintained. But the real strength of L’Empire is the staff. To a person, they were so helpful and kind in helping us with reservations and navigating the city.
Lynne
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is a hidden gem. Not only is the location great but the hotel staff were fantastic. They always went out of their way to assist in any way and did so in such a cheerful way. Breakfast buffet was delicious!! Room was very nice and clean. Highly recommend this hotel.
Wangjian
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly and helpful staff at the hotel, especially front desk staff Olivier and Sonia. Daily breakfast is a plus, excellent choices, very friendly staff in the dinning room too. Our family liked it very much!
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Superb. Friendly and helpful staff great location. Highly recommended
JOHN
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and a good size bathroom. Staff was fantastic. Breakfast buffet was good. Did not utilize the spa.
THOMAS
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was spacious and clean,the staff was great and the hotel is in a great location for sightseeing and many restaurants.
Christopher
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly staff - very helpful. Okay breakfast. Great location.
Number of reviews per page
20
40