Quick trip to Banff and stayed at The Fox. Pros: free bus pass, shuttle if you’re going to the hill, nice grotto hot tub area, friendly staff and easy check in/out. Cons: room wasn’t overly clean when we arrived (floor at entrance dirty, fuzz on ceiling in bedroom by vent which was causing me to sneeze, get stuffed up. Maid came at 9:30, we were getting ready so we said we would be gone by 11 and she said she’d come back. We got back to room at 3:30 and maid had not returned. She came back around 4 so we said don’t bother. The TV’s are not smart TV’s so you have to rely on crappy cable TV :( A TV upgrade to smart TV’s would be nice! Otherwise, stay was good

Room was clean and the Hotel was quiet. Pool area was also clean and tidy.

.

GREAT STAY!!!

The room was nice but quite small. It did not have a mini fridge which was inconvenient.

Wasn’t informed of the underground parking when checking is was told to not move car out on the road. Not informed of the breakfast discount. Never had towels in the pool area always had to call for more.

The room was fine and the grotto is cool. But the place is very noisy. Our room had a door that attached to the walk up rooms from the outside and we could hear them all night. We could also hear people walking at all hours and slamming their doors since the doors all face into a courtyard. For the amount of money I would stay somewhere a bit newer that is likely quieter. It was a mom weekend away and I slept worse than I do with the kids around.

Clean room, we liked how the rooms were individual and you entered from the outside! it was a really busy week in Banff yet it was a super quiet hotel and we were never disturbed! The hot tub was absolutely amazing. We really enjoyed our stay here!

Hot pool after cold day

Yes

The hot tub is super cool, but the rooms are ridiculously small and rundown

Was perfect

One night was great, room was nice, staff were great.no towels in the pool, but at 9pm stuff happens.

Fantastic stay! Thank you for the hospitality

Room was clean, staff very friendly. Great location. Free Roam transit passes provided upon request. Free underground parking. Great hot tub.

The suite was great. Clean and spacious, great location.

Great staff great facilities

Great hot tub, spacious room, and overall good service! Would book again!

Staff was incredible. Loved the grotto. Our room was unavailable, we got upgraded! Would recommend.

The cave hot tub was nice. Clean but hotel is old and musty smell. The gym was small and old. I like the two levels for the room up and downstairs and the room was on the street was nice access and easy.