Room was average. The beds were tiny and very uncomfortable.

Great hotel for quiet stay. For walkers is an excellent starting point to anywhere in Warsaw - as long as you are not afraid of 30+ steps per day. Rooms are quiet and very comfortable.

The room was clean and spacious. I would stay there again.

Old hotel put back into modern standard. Great location and friendly staff

Did not try the breakfast, a little pricey

The breakfast was good. Staff very friendly. Room was clean but the carpet is showing age. A few stains on side of bed. Not dirty just stained.

Comfortable hotel in the center of Warsaw, efficient staff, best for business trips

Clean, Spacious, comfortable, quiet

Good location

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Great staff. Great breakfast

I found the room clean but requiring renovation. There weren't water in the bottles provided. The staff was friendly and helpful. The hotel's location is perfect close to many attractions and public transport.

Breakfast was good but outside of that the stay was mediocre. Staff did not seem happy and that showed in the service especially at the front desk. Suggest spend a little more and stay at Novotel where staff was excellent and they provide extras like robe & slippers for inroom comfort.

All furnitures need to be replaced

Great location. Close to shops and a nice walk to the old town. Comfortable rooms.

The stay was fine but the hotel m

It was a true pleasure staying at the Mercure this week. What a professional and dedicated team. From reception, to room service, to the restaurant, all provided 5-star service. I would like to highlight the young gentlemen in reception who went above and beyond to accommodate my requests. Also, the food in the bar is not only great, but for it being restaurant quality, it was surprisingly affordable. I would definitely return to this All hotel in my future travels.

The staff were absolutely fantastic from start to finish. They went above and beyond to make sure everything ran smoothly and nothing was too much trouble. It really felt like they cared and wanted us to have the best experience possible. Friendly, helpful, and genuinely attentive. I couldn’t have asked for better service. Wouldn’t hesitate to book again through them!

Hello. Everything was almost perfect except for the fact that we booked our stay with breakfast but apparently they said our name wasnt in the system when we went to the breakfast area. Afterwards when we went to the reception to complain about it they simply told us that it was their mistake and told us to go drink alcoholic drinks. Thank you.

Got there ahead of check in and our room was available so we were able to check in early. Staff very friendly. Option of a drinks voucher rather than a room clean, which we took advantage of. Room was spacious and comfortable.