Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham I-20 Longview South

This property and staff was amazing.

Overall room and hotel clean and beds were comfortable. Front desk clerks were efficient and courteous, maids were polite and helpful. Only complaints are that their pool/hot tub were unavailable for our entire stay of 4 days. Upon arrival, staff told us that they were just adjusting chemicals for the pool, but later the closure sign on the pool area said it was closed by the Longview Environmental Health Dept. So this was definitely a disappointment. The other problem, was that on Monday of our departure, the staff took away the breakfast before 10am (the end of breakfast service) by at least 10 minutes, so we didn't get any breakfast.

Good

There was no refrigerator in my room. I didn’t know the girl at the front desk who’s been there a while now, was going to carry one to my room. I grabbed it from the hallway and put it in its place. She went above and beyond. The breakfast was still very good, but there wasn’t any yogurt anymore. No sugar free syrup either. Other than that, a great place to stay.

Love staying here when we come to Longview to see family

Ann is always amazing! She remembers is every time! My family always feels welcome there like family. Always clean. Breakfast is amazing. They did an update with the wifi and it's super fast now.

nice, clean, quiet

Very nice hotel and rooms are great

Everything was wonderful

Older property and breakfast was very limited. Hotel was clean and staff was very friendly,

Very clean and pet friendly.

We had an accessible room and the bathroom needed updating, in poor condition. The breakfast was a joke. Absolutely no variety.

Great

I stay at a lot of La Quinta Inns. This one is on the bottom. TV didn't work when I checked in. Staff did take care of that. AC/Heat would not hold temp. shower head pulled away from wall. No floor mate in bathroom for stepping out of shower. Worst of all was breakfast. No flavor egg ovals must save someone money, terrible. No breakfast meat. Bagel so stale it fell apart when trying to cut in in half. Coffee luke warm at best.

Great

This is a nice hotel. The room was clean, bathroom was clean and the bed was comfortable. The only thing I saw that needed attention was some water damage around the window that the air/heat is located. The curtains cover it and is probably why house keeping hasn't reported it for repair.

Pillows suck

Love it

North Staircase smells like a gas leak. Rooms have a musky smell, probably need new carpets. Main indoor pool is not heated.

For an overnight stay nice