Mike
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The location is excellent. The staff was helpful and friendly. Food, drinks, and snacks were very good in terms of quality and quantity. Animators did the job. The pool is a good size and is well-maintained. However, overall, the hotel needs improvements; the rooms have many issues with the ceilings, wallpaper, floors, and bathrooms. For example, in my family room, which is the most expensive room in the hotel, I have a patch of paint on the ceiling, ripped wallpaper, and a shower so small you can barely get in. In particular, I would like to mention the transfer company operating in the hotel lobby. I paid for the trip to Antalya for my family, but the car had a broken AC, so we had to stop on the highway and wait 30 minutes in +35C weather for a replacement car. As compensation, the offer is one free trip. When I ordered a trip for my daughter to the airport at 5:30 AM, the driver was 25 minutes late, then left without explanation, and I had to call a local taxi.
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