Big hotel with lots of facilities. Gym, pool and spa. Nice spacious rooms and bar and restaurant

WiFi was very slow, bed was hard, pillows were very flat and hard, 1 elevator was broken with no “out of order” sign, no outlets by the bed - we both use cpap machines and the cords barely reached the outlet on the other side of the room, and no shampoo or conditioner. No A/C, but that seems to be common in the surrounding areas-the window did open for cooler air. Food in the bar was great but the service was a little slow.

The hotel reception area is lovely -mcshanes var & restaurant needs a complete overall as very dated and tables, chairs are wobbly and most chairs have split or damaged covering . Service is very slow only staffed by young people who looked stressed at times - food was good when it arrived and plenty of it . Rooms advertised as delux are basic - dirty carpets , old bed frames, pillows are very full but incredibly uncomfortable, woke up with stiff neck , asked for replacements ie soft fud not arrive after 2 days where I actually went and got them myself but no better flat and hard !! Not hotel quality pillows - cold room no extra blankets to use !! Had booked deluxe double room ended up with a triple - 2 single beds - 1 double /kingsize when questioned this I was told that’s the room allocated to you !! Very clutter with the extra beds and not the room we booked !! Tea & coffee supplied in the room which was nice but very sparse -2 tea bags / 4 coffee sachet/ 4 milk /4 sugar -3cups- The experience was disappointing I was expecting more delux - no room safe no mini fridge - 6 coat hangers for a weeks stay. No plugs by bed - the room & bath room were very clean but very dated and dirty carpets !! Didn’t spend much time in it -The staff I have to say are very friendly and always greet you - which was very nice . Would not return

We were late arriving but it wasn't a problem, the night porter was expecting us and check in was quick and efficient. Our room was spacious and immaculate as was the bathroom. Breakfast was fresh and delicious. The staff were very helpful and friendly. We had an issue with our tv but it was sorted within minutes of our request. I used the spa and the swimming pool and both were great. A lovely hotel and lovely staff. We hope to be back soon.

We stayed in one of their large family rooms—accommodating 2 adults and 2 children. The room was larger than what we are usually accustomed to, and it came with tea, coffee, and a bottle of water, which was a nice touch. We used the pool twice, and the kids absolutely loved it. We also had dinner one evening, which was enjoyable.

Lovely hotel

Event being held in hotel till late disturbing sleep and no plugs beside the bed. Poor room facilities for a 4* hotel.

Everything was grea.

The pool was great. Comfy beds. Breakfast was nice. Super eggs. Telly was great. Bathroom nice and cosy. Spotless room.

Room was clean. Shower was hot and powerful. Bed was one of the most comfortable beds I've ever experienced in a hotel. Will definitely use again.

Without doubt offers one of the poorest breakfast I have experienced in Ireland over many years of travel across the country on business. Poor food quality, poor chosie, poor sercice.

Courteous staff, very clean room good food.

Everything was amazin

Yes always a great stay . Been going there for many years

Excellent hotel with very helpful staff. Beds very comfortable & rooms spacious & quiet. Food was delicious.

Rooms are very big, with high ceilings. Spotlessly clean though a bit basic and slightly dated. Food in the bar/restaurant was average. The bar area itself is a bit soulless and lacking in atmosphere. My biggest issue though was the pillows provided. They were made of a rubber filling and extremely dense, so there was no give in them which meant I stried to sleep with my head at a 90 degree angle to my bidy. Needless to say, not much sleep was had. Fix the pillows and the hotel would be spot-on.

The room was clean and tidy but freezing, the heating didn’t work and after telling the hotel staff they gave us a little blow heater. It was so cold in the room on the third night with the little heater on the condensation was so bad it was dripping off the roof onto the bed.

Very helpful staff

Great team all round made stay perfect esp the swimming area

Breakfast area could improve Coffee machine not working Toaster does not toast Maybe you should improve on this for guest experience Thanks