I know a terrible view sounds harsh when most everything was acceptable. But that bed...The mattress was from 2012 and had springs poking out of it and made it impossible to sleep. I mean the floor was more comfortable. most of the staff was polite and informative and helpful but this one rude clerk when we checked out was very rude and made it appear as if I was some type of prima donna because I complained about the bed. I showed him photos of the manufacturing date of the mattress from 2012 and the springs poking out of it and said you just might want to buy a new mattress, It was very difficult for me to sleep. And he totally dissed me for it.
but I almost forgot, it was black mold, growing in the shower. The black stuff on that string and the little pool ball for the emergencies is black mold.