Overall Ratings & Reviews Iberostar Waves Bahia - All Inclusive

the beach

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Beautiful and peaceful place!

Uma ótima experiência. Ficamos na suíte jr em frente ao mar e próx as duas piscinas. Só os restaurantes principais que ficavam longe. Limpeza do quarto foi excepcional, comida gostosa e diversa. O entretenimento muito bom, padrão Cancún. Achei que o tratamento deveria ser mais VIP pelo preço pago. Única critica foi para a troca de talheres. Voltaremos!

Second time in the resort, nice food is offered, good variety. Room is spacious and two swimming pools, being one with warm water. Definitely i will return again

El lugar es correcto, pero las veces que fui anteriormente era perfecto, como que le falta mantenimiento y algo de cariño...

Likes: Lots of space to stretch out. Great value for the money spent. Dislikes: No dehumidifier in room, it stays wet inside. Allowing adults to carry drinks and food into pools. (The pool bar is fine, but when I see a plate of food on the outside of the pool edge and a pina coloda spill into the water by a drunk woman, it made us leave the pool that day.) Please enforce no food and drinks in the pool.

Nice spot , confort, clean and very pleasant, only cons I could find was the baby cart rented by hotel was really low quality and I regret not to have brought my own, as well the star-privillege reserved areas on the beach as kind senseless, as I paid almost 1000 extra to upgrade from Bahia to Selection it doesn't make any sense you have to pay further 2500 to stay in a front beach chair, it looks like hotel is trying to make money pushing charges to guests that are already paying a lot for the stay

Everything was perfect, except the check in and check out. We waited for hours for our room to be ready and when it was ready nobody told us, we were just sitting in the lobby for hours waiting. And for the check out the lady was so rude to us, she made us wait to check out, and she wasn’t doing anything, we just stood around waiting to check out and for her to get the taxi information to let him in to the resort. It’s my first time staying at this iberostar, the property is amazing but the front desk team should be more friendly!!

Very good, the place and the food

Muito bom estadia! Falta apenas a cerveja Heineken

Beautiful property located at the beautiful Praia do Forte Beach. Nice rooms but the food at all Iberostar hotel around the world is mediocre. Drinks were not premium but were OK. Great service and excellent customer service. overall, I had a good stay but I would not return..

The resort was very clean and the customer service was amazing.

The staff was all very nice and helpful - especially those who tried helping us with our language barrier! Our only negative comment is the room smelled terribly musty/moldy and no cleaning could get that out . I had to wash all my clothes that I took even if I hadn’t worn some of them !

Nice resort, good food and drinks, nice pool. Beach not so much. Good measurements against COVID-19. Good shows at night. Overall pleasant stay, i would stay again.

Serviço impecável! Tudo muito limpo. Funcionários prestativos. Ótimas bebidas.

Potentially an excellent place to go with friends or family. Unfortunately at times the service was slow. The food quality was average and only a buffet option is available when staying less than 3 days. Even if staying more days, the restaurants are not guaranteed. The steakhouse restaurant was very average and we waited two hours on a main course. Only one restaurant (out of 5) was open daily while we were there. We upgraded to Prestige in the last 2 days and had an excellent level of service, highly recommended. Beautiful pool, views and higher quality drinks and a few small petiscos. I got the impression that staff can make very little decisions for themselves. Every small request goes up and down through management levels, leaving people highly stressed in a place they go to enjoy. In 3 days we spent an unimaginable time at reception for very basic requirements.

The hotel is located at beautiful premises. The staff is very kind. The only suggestions I would make to the hotel are: 1-room service: there is no room service. A lot of guests come with family and children and at least a basic room service (being this an all inclusive hotel, it is a standard I guess) 2-towels: you get a card to exchange for a towel at the pool. If you loose it there a charge. This is a bumer. The while point of paying an all inclusive is not to have to carry around wallet or any other thing

I freaking love this hotel! My wife and I are still raving about it and telling all our friends about how they need to visit! We can’t wait to come back! The food was wonderful, the beach was gorgeous, the rooms were confortável and clean! Adorei muito! Entertainment at night and the staff is so nice! Best hotel we have stayed at for sure :)