I wanted to leave balanced feedback after my recent stay. The high ratings you see online are largely driven by the fantastic entertainment and food the riad provides — and to be clear, the dining experience really is excellent. The ambience, live music and overall atmosphere in the evenings were standout. However, as far as staying at the riad, it was unfortunately quite noisy. The layout means sound travels easily, and the kitchen staff, who I appreciate have their jobs to do, were clattering and working until the early hours of the morning despite staff informing us that they stop any noise by 11pm…This made it very difficult to get consistent sleep throughout the stay. On the positive side, the staff were genuinely wonderful, especially the front-of-house team. They were warm, professional and could not do enough to help. Their service really was the highlight on the accommodation side. Overall, Riad Monceau excels in food, entertainment and hospitality, but if you’re a light sleeper or looking for a more peaceful night’s rest, it may not be the most suitable option.

Excellent service, friendly staff, great rooftop bar

Amazing stay and excellent, over-the-top staff!!! Special thanks to everyone for making our Anniversary trip so special and memorable. Please Note: Live music (which is great by the way) plays until 10pm every night. If you like quiet spaces, this location won't be for you.

I completely enjoyed my stay at Le Riad Monceau. The place was beautiful and quaint, and everyone was so hospitable. Chaymae and her team were amazing and very helpful at navigating the area. We even received a complimentary upgrade to our room, which was stunning and included a little sunroom. The nightly love jazz was so nice and the ambiance was a whole vibe. My only complaint was my TV not working but it wasn't a dealbreaker for me. I'm definitely looking forward to returning.

It is a nice riad, but do have improvements when it comes to service.

It started out bad when I got put in a room, unpacked and then 30 min later they came back stating they gave me the wrong room and they needed to move me. So I had to repack everything and move. Then the room was very loud. They have a band playing until 11pm every night, and upstairs there was banging and moving furniture until 1 am every night since that is where the roof top bar is . The spa wasn’t nice or comfortable and the service I got was bad The location was great, but overall I wouldn’t stay again.

Staff was not professional. I ordered dinner in the restaurant. First the server brought just plane bread, no salt, pepper, oil or anything to eat it with. I ordered starter, nothing with given with it. The main course food was also not tasty. I ordered beer and finally a Morrocan tea. The tea was not served, just brought the kettle and cup and eas told it is hot. Finally at the bill payment, the server asked, " How would you like to pay the tip?". I answered that service was very poor, however if you insist, you can add DH 50. I paid the bill of DH 860 with such a poor service and bad food. Will not recommend to anyone.

Incredible staff with beautiful facility providing an oasis of calm, comfort and quiet in the heart of the main soul. Restaurant with excellent food, including live jazz was perfect. Rooms were nicely sized and clean, I cluding a private terrace for tea. Having never been to Africa and not knowing what to expect, we were immediately at ease and able to enjoy the culture.

Excellent staff

We had an excellent stay in the raid! The staff was amazing, friendly, and helpful. Definitely a great spot to stay in Marrakesh. Delicious breakfast in the morning, close to all the main points of interest in the city, and live jazz band downstairs each night. We had a wonderful time!

This place is absolutely amazing and gives off good vibes as soon as you walk in. One of the best things about it is the management; they’re some of the friendliest and most professional people I’ve ever met. The riad is super clean and has everything laid out nicely, right in the middle of everything. Every day, you can hear the fun sounds of live music, which just adds to the great atmosphere. I can’t wait to come back to this awesome spot!

This place is amazing. It was very to walk from the taxi drop off area. The staff is truly incredible. Sofian and Chayma were amazing. They really made us feel like we were guests at their own home. The restaurants at this property were all very good. The private transportation drivers they work with are all also very nice and professional. Ayoub one of the drivers speak English fluently and was very familiar with the area.

Good hote

Highly recommended! Such a beautiful hidden gem in the middle of me

Hosts are incredible and very accommodating. The location is prime and the Riad itself is gorgeous with two restaurants on-site with live music. Couldn't ask for me.

Great staff under the leadership of Chaymae is really what makes this riad standout from others. The riad was conveniently located by the main square (al fna) and the rooms were clean with an extra touch of fruits and other amenities. My wife was sick and Chaymae accompanied me to the closest pharmacy after 11pm to get me the help she needed, which was above and beyond the services you would expect! Kudos to you Chaymae for providing us a wonderful experience!

The service was exceptional! Every staff was very friendly and attentive. At check in, we were told that their purpose is to treat customers like family and we indeed felt at home. The establishment was very clean, beautiful, and very comfortable atmosphere. The food and drinks at their restaurants Le Bistro Arabe and La Pergola was excellent as well.

Hi I Would like to say we had a wonderful time at this raid in Marrakesh highly recommended Staff where friendly and helpful The room was excellent everything nice and clean will be stopping there again thank you

If I could give this property 10 stars, I definitely would. I have never experienced such great hospitality in all my years of traveling. The ENTIRE staff were very welcoming, super friendly, and accommodating, I really felt like home away from home. The property is very clean and beautiful. The food and atmosphere were spectacular. And the location is priceless. I was very impressed on how the whole staff took care of their customers but I would like to give a special recognition to Chaymae, the property manager. She went above and beyond the entire time when I needed something. Checked on me regularly during the day and while I was there to make sure I was well taken care of and had everything I needed. She is truly a Gem! Thank you all very much for my pleasant stay!! I highly recommend this hotel!!

The Riad is beautiful, the staff were very helpful. The food was delicious. Very well located for access to the main square.