Bathroom old, bedroom smalls and beds very hard and uncomfortable

Beautiful property - close to the train station and easy walk to see mosaics. Wonderful buffet breakfast included. We were leaving on a cruise so very convenient as it was about 20 min taxi to the cruise port

Amazing breakfast

Ravenna must not be missed by anyone who values art.

Excellent Breakfast choice Staff 1st class Peaceful surroundings Only one minor comment I thought bedroom could maybe have a couple of pictures as the walls were a little stark

Room was kept spotless by conscientious staff. Building itself is an inconspicuous but once inside is quite stunning. It even has a chapel with rosaries and we once walked past when they were saying the rosary. Rooms are basic, but there’s lots of hot water bedroom needed a waste paper basket. beds are very comfortable and I slept well. breakfast is luscious, lots of choice. I’ve never seen so many delectable cakes at breakfast time sadly I really can’t eat cake at breakfast. The hotel has wrapped sweets everywhere and they appear on your breakfast table. Eventually I gave in and ate some. The staff are efficient but not actually warm! There’s plenty of space to sit. It wasn’t very busy when we were there but there was one very loud tourist on her phone and the hotel has a very quiet atmosphere which I felt she ruined.

Everything was perfect. Spotless room, excellent breakfast, great location, and friendly staff.

Superb location, lovely room, wonderful staff, great breakfast.

Friendly staff, excellent location, delicious breakfast, lovely room

Amazing and friendly staff, great location, good vibe throughout the hotel, and an outstanding buffet breakfast with espresso deinks on demand

Clean, hot water, convenient, good breakfast

Everything was great: service, location, rooms, breakfast… and lots of good trattorias and sightseeing walking distance. I went solo and always felt safe in and around the hotel.

Everything you mentioned.

Perfect location and great breakfast. Just make sure they give you the room type you booked when you open the door.

Yes, the hotel is in a "Palazzo", but, even though we were "upgraded" our room must once have been the servants quarters--no windows, very spartan and unattractive. Otherwise, hotel was fine. Staff friendly and helpful.

Staff, including housekeeping, were excellent. This is an older stately hotel with lots of charm and ambiance. There’s also a small chapel in the back lobby area. The room was clean and everything worked well. Good European breakfast, excellent coffee ! Easily walkable to most local sites. Bus and train stations are 5 minutes from the hotel.

Beautiful newer hotel with great staff, excellent restaurant, quiet location and amenities.

Breakfast was fresh. Beautiful palace

Room was quite large and very clean. Breakfast wonderful

We enjoyed our stay at his lovely historic hotel with excellent service.