The Bar in the room was adequate. The main bar in the hotel was frequently unmanned and closed at 10.00 PM every night- i did not use the gym

The waiters were great but front desk was not very helpful. They did not a lot of information on things to do or see in the city.

The room was OK, somewhat basic. A coffee maker in the room would be appreciated. The restaurant has a good breakfast, the dinner menu is just OK, nothing special. The hotel staff is friendly, no problems there.

This is a complicated review. The hotel was very nice, rooftop bar was great, staff pleasant. I did have a problem with someone “checking” to see if we needed our room made up 3 hours after checking in, and the area around the hotel at night is dangerous. I was assaulted around the corner 7pm and no police came after the hotel said they reported it. Not the best part of town after dark. It’s a shame because the hotel is very nice.

This hotel does not allow guests but nowhere on the individual website of Expedia is that mentioned. You spend hundreds per night, travel from another country to visit friends and family, and those friends and family aren’t allowed to visit you at the hotel or even at the rooftop bar. On top of that, they will charge you to add them to your reservation just I have the privilege of spending time with friends and family. Zero transparency ahead of time. It’s unacceptable. If this is your policy, make this clear.

The main problem: a tourist trap hotel, which extracts money from the guests. Hotel invents charges and just didn't return the whole pre-auth amount!

Colchão um pouco mole, não há luminárias ao lado da cama, só uma luz muito forte, o acesso às tomadas do lado da cama é muito ruim, o chuveiro poderia ser bem melhor . O staff é excelente, a comida do restaurante muito boa

The room was very comfortable, the staff was very corteus and helpful. Leonardo in the restaurant was extremely corteus and attend us with much care. Carla in the front desk was very helpful.

Nice.

Staff was friendly and professional. Room was nice and clean.

Very nice hotel but in a dangerous area.

Fine for a quick stopover but I wouldn’t want to spend a long time here.

Good hotel but nothing out of the ordinary. Staff seemed limited so a line formed easily during check in and check out times. Breakfast buffet very limited. Room was ok, could have been cleaned a little better as we could see some dirt around the corners of the room. Pool is small.

This hotel was wonderful. Super clean. Friendly staff. Truly a perfect stay.

Good location in Lapa easy to see the sights and get transport

The hotel is great and next to everything. Staff is friendly and helpful just be aware cause its down town ans the area around the hotel is sketchy but if you stay in the hotel and go straight to your destination and dont walk around you should be good

It is not located in a tourist area, location is very sketchy.

Great roof top pool with view of city

Hotel was fine, if you’re really just there leave your stuff and of course sleep. Check in took forever and our key card didn’t work 7/8 times, which was an inconvenience headed up and coming back down, especially when you’re tired: not the worse for the price, would only recommend for the price.the breakfast was good too.

The hotel is clean and staff are nice. This is the city centre and it is not particularly safe at night time. The hotel decor is dated and the bed linen and towels are very tired. The rooms are in need of a modernisation and re-decoration.