Hotel Sercotel Ciutat de Montcada

Explore Hotel Sercotel Ciutat de Montcada
7.8
Pleasant
From 686 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

6.4

Service and Facilites

8.2

Traveler Reviews Hotel Sercotel Ciutat de Montcada

Number of reviews per page
20
40
Top reviews
Eliana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were great. The hotel is out of the way and could use updating but other than that the rooms were clean, the beds and linens were excellent and getting to the city center and airport by bus and metro was easy, affordable and convenient. I will be returning in the near future.
Ashley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious and clean room. Great customer service with 24 hour reception that was very convenient.
Chris
icon-Business Family
Business Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were very friendly, the room was very big and breakfast was nice, however it is rather dated now, the village foesnt have much to offer at all, checkin is 4pm which is alot later than most hotels at 2pm, we arrived midday so had to kill alot of time before we could get into the room and the hotel doesnt offer lunch so it wasnt a pleasant wait. The hotel is in a one way system and there are signs on the road saying it is striaght on when you need to turn right. The car park is if you are facing the fron of the hotel go right down that road and its your 1st left I think after you pass a square with shops. Down there on the left is a car park enter and drive all the way to the bottom. Just some useful advise as we were driving around for 10-15 mins trying to figure it out and eventually had to go into the hotel to ask where the car park was
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Dawn
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff very helpful and pleasant. Room was bland but clean could've had more pillows but were provided when requested. No tea / coffee making facilities which for a 4 star I thought would be standard. The ladder into the pool was broken and wobbled when in use not safe really. Breakfast nice selection but eggs were cold on most days. The local metro station was closed for remodelling which was not known at time of booking shuttle bus provided for free to the next main Red Line Metro.
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John
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Breakfast Superb
Jose
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Front desk staff are rude!
JOHN
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Rooms require refurbished staff could be more friendly,Too far from city , bar was closed this is one hotel I would not recommend.
Ioana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Overall the property was good. Too many unexpected fees and taxes base on what they said and I wasn’t aware of or was not listed anywhere.
Damon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The rooftop pool was nice, area was very quiet. There aren’t many sun loungers by the pool so once there are 8 people up there you have nowhere to sit
Bjorn
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Old, airco not functioning in room nor hotel lobby, many defects, diety sofas, hotel absolutely needs a refresh and many repairs
Shaniyah
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I loved the staff, they were very accommodating. There is parking and the hotel is near the train station. The surrounding area is a bit rural but not bad at all. Loved my stay!
Aishatu
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great pool view. Nice and friendly staff Clean and safe environment
Sadanand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall the rooms and hotel property was good. Nice clean and spacious rooms.
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Extremely clean.
Beryl-Yakira
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I had a great time
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Romm was clean but a little bit old. Scratches on walls in bathroom and fine condition of the room but not excellent. More or less 4-. Brekfast 3+. Recepcionist 5.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

I Chose this hotel because it was closer to my place of business. However while the hotel brands itself as a 4 star I would grade it at 3max. It’s an old property and signs are showing in the rooms and corridors. There is no coffee tea maker in the room which was a big minus for me and expected of a 4star property. Breakfast was good though. The bathroom flush was also not without troubles. If this is close to where you wanna be than ok else look elsewhere
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Christopher
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Train station close big plus. Staff very welcoming. Unless the restaurant
Narmin
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Everything was excellent , just hotel is far from the city center.
Piotr
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good place for business stay, everything is running well, good service and clear communication:)
Number of reviews per page
20
40