9.4
Exceptional
From 403 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.4

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Traveler Reviews The Lugger Hotel

Number of reviews per page
20
40
Top reviews
Ian
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Although rated as a 5 star I struggle to see how. Hotel is in a stunning location, there is nothing around it but coast path which was fine for us as that is what we wanted but might put others off. Hotel looked tired in lots of areas, the communal areas seems unkempt and a little grubby, little things around that shouldn’t be such as the half eaten sandwich left outside our room was a good example. Looks like it needs an update for sure, lots of chipping paint and a grubby carpets. It’s not made clear that if you have a terrace room it’s a shared terrace with a few other rooms so didn’t feel at all private, especially as this is also on the road into the hotel too. The shower was dreadfully weak, cracked tiles in the bathroom floor and just looking tired, could hear everything the room upstairs was doing, especially their alarm at 6:30 in the morning…. No robes as stated, pillows are very uncomfortable and hard. Overall it was just ok. We didn’t eat in the restaurant in then end, mainly as it was Easter Sunday and apparently the chef hadn’t done the menu even up to the night before but then it turned out to be the same as the other nights so that was confusing. Breakfast was ok but small. This place could be amazing with a few tweaks and a good general manager with some attention to detail but sadly lacking in my eyes.
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Karen
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Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a beautiful place to stay it was actually our second visit we spent our honeymoon there 40 years ago in September and certainly wasn’t disappointed. All the staff were great and very welcoming and friendly would definitely recommend
Tony
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Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were excellent position second to none.
Helen
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Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful location. Lovely staff, delicious breakfast. Clean comfy rooms. Something to note is Uber or similar services are not permitted in the area. We needed a taxi to Truro and all local firms were booked so had to drive. We’d already had a drink in the bar before we realised this, thankfully not enough to be unable to drive but if we had that would have ruined our plans. Also worth mentioning is that a 25 min taxi ride when we got one the following day was £50. We will return to The Lugger but just to enjoy the hotel and immediate location, not when needing to venture away.
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Clive
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent food and staff. Very comfortable and an amazing position.
Sarah
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Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fantastic location right on the harbour. Super friendly check in and lovely service staff
Zoe
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful setting, delicious food, attentive staff. Wonderful getaway.
robert
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Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is such a beautiful hotel it has great views and walks, the staff are amazing and always wanting to make your stay the best it could be.
Steven
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Stayed for Valentine’s which included dinner (up to £40 Per Person) & breakfast. Main was ok but monkfish over cooked & pork under ( fat not rendered enough). They offered to take the fish main off the bill which was £32, as not finished & mentioned not the best. When we checked out the £32 was not put towards the drinks bill but as other than this we had a nice time & staff were great we never said anything. Overall good with great staff & fantastic breakfast. I would say could do with some updating in external areas but still enjoyed our stay!
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Garry
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Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff made us feel very important and treated us like VIP’s. Would highly recommend the lugger.
Fraser
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Beautiful hotel, wonderful service
Mr David
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Lovely old coastal inn. Room small and cosy overlooking the slipway. Evening dinner was good but moderately pricey for wine. Breakfast was excellent and consumed at a very leisurely pace with lovely views. The hotel is on the coast path so beautiful walks for the more energetic. Parking free immediately behind hotel
Sally
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Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

One of the best hotels we have ever stayed in. The staff are amazing. The food was amazing. The facilities were amazing and it is in a stunning location. Not for everyone though as it is very quiet. At least it is in December. We hope to return one day.
Miss Pamela
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Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The Lugger is a wonderful little hotel. An extremely warm welcome with the rarity of the being shown to your a nice touch. An even nicer touch is the turn-down service which includes a hot water bottle and chocolates. The room had everything I needed. A fridge with milk and water was very welcome. A generous fruit bowl was also a thoughtful touch. The general impression is that the hotel genuinely takes care to ensure guests feel welcome and have all they need. Clean and cosy,the room was a pleasure to stay in.
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David
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful place and the staff were very attentive and pleasant.
Sally
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

A beautiful part of Cornwall to escape to for the weekend. The Lugger is in an amazing location - very quaint Cornish fishing cove. The rooms were very clean and comfortable, however we paid for an upgrade to deluxe but felt the room was still quite standard. There is room for improvement- eg lighting the fire in lounge area on a winters night and not using the entrance to main accommodation as storage area for the house keeping staff. We loved staying here but did feel it was overpriced for what you got.
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Barry
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Verr friendly staff
Paul
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The Lugger Hotel is a delight. Atmospheric, inviting, friendly, helpful, wonderful food, and a location that ensures this is an authentic Cornish experience.
Verified traveler
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Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Short notice booking for a job down in Cornwall turned into a pleasurable trip after staying at this fantastic hotel. The location was fantastic, the meals were great, it was just a shame I had to leave for my work appointment.
David
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Amazing and totally beautiful location. The Lookout room is the perfect getaway from the hustle and bustle of life. I can't praise it enough.
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