Overall Ratings & Reviews Holiday Inn Express & Suites ATHENS by IHG, an IHG Hotel

Great property except they need to post at the pool is not open and the pool is closed. They do not show that on their website.

We got the feeling it was an older building. The shower in our room only gave very hot water no matter where you turned the handle. No towels replacement, but we did notice that at other places if more than a one night stay.

Staff was great. Clean enough.unfortunately room 202 smelled very bad. Like moldy air condition or carpet. Reported it and hopefully will get fixed.

Very nice. Very friendly staff.

Friendly staff, great breakfast buffet! The only place I'll stay in Athens.

We were in town for a baseball tournament. The hotel was in close proximity to the baseball fields. The breakfast was well stocked and fresh each morning. The pool was awesome. The first night was a little crazy with kids and adults running in and out of the open pool windows. We were not given any large towels for the bathroom. This was not noticed until I was through with my shower, in which at that point, I just used one of pour beach towels that I had brought for pool time.

They took very good care of us, very friendly staff. Cleaned our room everyday, but usually failed to leave us clean towels

Everything!

When I walked in, Christie was overwhelmed (because the cleaning crew had quit, and she had to call in a girl off her vacation to come help clean the rooms to get them ready for the next guests. She was stressed for obvious reasons but handled the situation with kindness and professionalism. The people who came to help (who didn’t even work there, deserves a lot more than a thank you. The employees that still work there deserve major bonuses and acknowledgements from the upper management. Treat your workers better, and you will have more of them.

Staff was very helpful and accommodating.

Best hotel in Athens Tx. The kids can swim and play and had a wonderful breakfast.

Exceptionally clean compared to others in the area

Great front desk staff! Very easy check in.

Christie was wonderful! Her personality and friendliness was super fun and welcoming. 10/10 on the welcome glad you’re here vibe ❤️

Stayed one night and couldnt have been better! Courteous friendly staff, very clean! Comfortable room and bed!

Had a great friendly check in person. Good attitude. Customer Friendly. I just don't remember her name.

The property was next to a lot of restaurants and everything was in close proximity to it. The staff was friendly and helpful. I would stay there again.

The elevator banged like it was going to quit. There was a blind spot to your left as you drove out of the parking lot I didnt like.

It says it had a pool and we didn't get to swim they took a deposit and said it would be refunded the next day at check out and it still hasn't been returned and it's been almost 2 weeks also when I walked closer to my room you smell marijuana and it's supposed to be a none smoking facility.

Great stay