Overall Ratings & Reviews Holiday Inn Express & Suites SWANSEA by IHG, an IHG Hotel

Great area

Wouldn't stay here again. Not terrible but not great. Some of the clientele were questionable.

Just a good time

The staff was great, the bed was comfortable and the breakfast was good

Staff was wonderful, the bed was comfortable and the breakfast was very good

Hotel was mostly fine. Could hear lots of noise outside the room through the door and walls. Was very expensive for the level of quality but it was a holiday weekend.

Friendly, helpful staff. We had some issues with the room keys and door lock not working. Had to have them refine multiple times but otherwise all was good. Clean, quiet, good breakfast.

Large two queen one sleeper sofa room. Not enough bath towels

Nice, clean and great location. Breakfast was good.

Our key cards didn't work when we checked in, although the front desk attendant was wonderful fixing that. He gets 5 stars. Property gets 3. Not very quiet, we were woken up in the middle of the night by frat boys coming back from the bars.

Convenient place to stay. It is a little noisy there, but comfortable.

Had to get a new fridge the one in room wasnt working we had drinks to keep cold a sticky mouse trap near our door and fire exit side door

We had a nice 2 night stay while in the area. The room was clean and met all our needs. We enjoyed breakfast offerings both mornings.

Extremely clean! Breakfast buffet was excellent! Staff was so accommodating. Environment felt safe! Can’t say enough good things!

Nice and quiet

Always a good spot.

Property was in a nice area.

Friendly staff

The hotel’s common areas were clean and inviting.

We never felt welcomed or valued. Workers (repair personnel) at the property are most of the breakfast items…. One morning there was no food or coffee left at 8:30 and there was still an hour left!