Overall Ratings & Reviews Holiday Inn & Suites Ann Arbor Univ Michigan Area by IHG

The outside could use some weeding. The building itself was fine.

Overall I was happy with this stay, except that the usually free breakfast buffet was $10.99. Not happy at all with that!

Extra large rooms

Clean, quiet, updated - what else do you need

Great facility and service. Wish continental breakfast could be available for no charge.

Rather inconvenient to access the property… overall, no complaints…. I would stay again….

Great hotel! I wish they had a continental breakfast, but breakfast was available.

It was quiet and comfortable, our room was 3beds and very nice. The refrigerator was small and pool but clean, the room was big but you pay the $$$ for it, kinda pricey for a weekday. Security deposit was very reasonable. Check in and out times are nice. There was a couch and dining table, I would definitely stay again and recommend it. Oh and breakfast cost$$ and the bar or food supposedly that they advertise wasn't open in the evening anyway?

Their server was down. Had to wait to check in. Check out was delayed due to another server issue. ok place in a good location. Felt bad for the staff having to put up with these kind of issues.

Even though I went to the manager twice, I could not get my room cleaned

Room was clean and beds were comfortable

Great service, great location, comfortable and spacious room.

Beautiful Hotel, Very Friendly Staff and very helpful. Its definitely a place i would recommend. If there was 1 thing itd be the beds were a little to firm. Other than that. Rooms were clean and in the morning had a wonderful breakfast.

It was roomy and nice 👍

1 hour after check-in I had a knock on my hotel door. Apparently the hotel was experiencing issues with their TVs and a cable company needed access to each room to replace the cable boxes and remotes. I was never told at check-in that the TVs didn't work or that I would need to let strangers into my room. I just wanted to rest after a long day of travel and I wasn't able to. The Front Desk Rep, Ronnie, was extremely rude. Later in the evening I turned on the TV only to find that only the first 7 channels worked. I called down to the Front Desk and asked about the TV since it was supposedly fixed earlier. I was essentially told there was nothing they could do and that the company would be back in the morning and need access to the room again. I explained I was in town for a FUNERAL and really did not want to be disturbed. Ronnie told me there's nothing they can do. Horrible experience and Rep had a nasty attitude. I wouldn't stay here ever again, and you shouldn't either.

They have bed bugs

Quite and clean

Check in guy didn’t do a great job explaining breakfast situation.

Nice staff. Clean room. Nice area.

Food was not that good for the price