MainStay Suites Port Arthur - Beaumont South

Explore MainStay Suites Port Arthur - Beaumont South
7.4
Pleasant
From 195 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

8.4

Service and Facilites

7.6

Traveler Reviews MainStay Suites Port Arthur - Beaumont South

Number of reviews per page
20
40
Top reviews
Jamie
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel smells wet
Dominique
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Front desk clerk was sweet and nice.
Sabrina
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was ok but was not very clean
Carolina
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I asked the front lady if i could stay in the swimming pool till 10pm and she said no but she let other people stay till 10pm and she did not like Hispanic people at all she was just staring at me when i was eating breakfast with my kids and she made me feel bad because she would not stop staying at me and my kids i just did not like at all how she treated us i would never stay there again because if they don't know how to respect i would not work in the front desk i am really mad at the manager because he did not want to talk to me because he did not have to speak to me because for him nothing happened but me and my family did not like the way the lady treated us at all bad experiences in this bad hotel .....
Read More
Leolene
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great proximity ti the airport.
Patricia
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Plenty food places
Melissa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Y'all have mad roaches
HILLARY
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

no water for almost the whole day on my 2nd day stay
Eblin
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I loved the service and the beds are so comfortable
Tonja
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The price was decent. The card machine was having issues, i was charged twice. The toilet seat broke, i called & no one ever came to fix it. The water isnt hot enough. They did offer a free breakfast which was cool. But i wont stay again.
Christian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
howard
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Convient
Darrel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The place was quite nice. However, because they are kitchenettes, there can be odd food odors, that are strong. The breakfast include a limited options, minimal continental. But the omelets are pretty good.
Telesa
icon-Business
Business
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It was an okay stay, only thing I didn't like, I had to pay a deposit that I wasn't aware of. After I had already paid.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The door wouldn’t shut properly on arrival. It had to be slammed shut. The refrigerator had rust all over the front. The room had a musty smell when the ac kicked on. The bed was nicely made but the frame was off. The he sofa had stains on it. The restroom was okay the shower wall had a crack in the marble.
Daniel
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Easy access from feeder and local street. Several dining options in the area.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Pros: Water is hot. A/c works great. Bed is decent. They were installing new beds and mattresses at the end of our stay. Cons: ROACHES of various type and size (mostly the small kind that like filth). 1 crawled into a bag of cookies I had before we put all food in the fridge. They know they have an infestation bc the elevator stayed smelling like roach spray. Water pressure is not good, but not terrible. The carpet is nasty. The rooms pictured on hotels.com are a far cry from the room we got.
Read More
Samantha
icon-Leisure
Leisure
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

It amells so bad and the breakfast is a joke! Not even cereal.
thu
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Room got bad smell. Death roach in rest room
Carmelo
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Love it
Number of reviews per page
20
40