Overall Ratings & Reviews Aquila Porto Rethymno

Location and facilities were great although quite noisy at times. Staff were all lovely and willing to help in any way they could. Staff came to the beach a few days giving watermelon and drinks to everyone that wanted it which was a nice touch. Rooms were good but not 5 star with broken tiles and room cleaning was erratic ( some items replaced some days and not others)

Really enjoyed our stay here, the hotel and room was immaculate condition. Shame the pool was a bit too cold at end of October but made use of the warm indoor pool and jacuzzi. Breakfast had a great choice and staff could not have been more friendly. Highly recommend. Only downfall was our room was supposed to be full sea view but more like partial sea view from first floor as part of hotel building blocked the majority of the sea view from our balcony.

Overall aan excellent stay. Quite impeccable. Two things however for a 5-star hotel, there should be parking facilities options. We are left own our own. Options could include an underground garage, possibly off valet parking (with a fee) or at the very least, clear indications with maps of the locations of paid parking lots. Second thing, again a 5-star hotel should have either freshly squeezed orange juice or at least pitchers of none-concentrated OJ. Certainly not pale OJ from a fountain dispenser.

Excellent place. Great location, walking convenience to everything needed for the nice vacation. Beach, water activities like paragliding and jetski, dining, bars, tours, old town, shopping, etc. The hotel itself is well maintained, great service and useful amenities at the hotel itself, like pools, deck, spa, dining and cafe. Will consider staying there again.

Fantastic hotel! Definitely recommend. The beach is only steps away, and pretty much near everything.

Need to work more on room cleaniness. Found hair on bathroom shower head pipe and hair dryer not powerful enough.

Beautiful hotel with three pools, excellent breakfast buffet, top notch service

Ocean view.

Very good overall

Parking: For those of you with rental cars, there is no parking at the hotel and no parking space available in close vicinity either. Closest paid parking is 20 minutes away. Service: Its a mixed bag. Very friendly staff, however we wanted to extend our stay with one night and unfortunately there was a mix up. We eventually solved it, but the inconveniece of discussing the issue with the staff took several hours (and made us uncomfortable). Otherwise very attentive and friendly staff overall.

Hotel is a bit outdated and unfortunately a bit noisy. Staff is friendly. Breakfast buffet is big and fresh.

Great location and staff.

The breakfast is incredible. There are so many options and great quality!! The view is second to none. The area is perfect for beach, walking to the Port etc. There are great places to eat in the hotel and very close . It was a wonderful vacation!

Very nice spot, and great stuff specially Eva and the young guy I think his name is Tomas ! Very helpful

It's a great location, highly recommend, quite and in the middle of live of this beautiful city Retimno. Great shopping, beautiful long beach with sand and warm water. Beach is just 1 min walk and it's really close, we went swimming in the early morning and late everything for sunset. Beds are good. Room is quite big and you find there everything to dry your swimwear. Only teakettle in the room was missing. Food in the hotel is ok, we had only breakfast, but around there are plenty of taverns, bars, coffeeshops, and supermarkets with fresh fruits and good prices. Next i stayed in Agia Pelagia, it's terrible. Rethymno is really great place for great holidays

The Reception team were polite and helpful with the new electronic check-in and contactless check out. The service staff in the restaurants were not helpful and didn’t know when the App worked for service. The first day we had to wait for cutlery. The second day the tables has been properly ser-up. The water for the bath was yellow and slow to drain away. The shower and sink water were fine. Whilst there was disinfectant stations throughout there were regularly small bags of rubbish near the elevator.

Property had a great view and staff very friendly. In a great location to walk to restaurants. I recommend eating at a restaurant off the ocean front for lunch and dinner as it gives you a better flavor of Greek Cuisine. Breakfast was very good with a lot of options. It is dated and the walls were not sound proof so we could hear the people in the next room. Thankfully, folks around us were not loud and went to bed early.

Great location and amenities. Regrettably they have no parking lot so if you drive a car there, expect logistic challenges in finding a place to park overnight. The service is quite good - not 5 star, but friendly overall.

Great location and so many restaurants and shops close by which makes it convenient. The staff is friendly and helpful and very accommodating. I was not impressed with the spa and the location (right by the fitness center inside the hotel) made my massage not enjoyable since I can hear the noise from the treadmill and people talking right outside. The pools are great and there are three of them, too bad they close early, around 6pm so after a long day of activities or excursions you won’t be able to enjoy the pool. The hotel is great and has several on site locations to eat and drink. The breakfast was not too impressive and we only ate it once during our 5 day stay since the options were limited. But Rethymno is amazing and we had a great time. This place is about 1-1.10 hours from the port or airport.

Great location and nice beach area. We were able to walk everywhere in the city.