Overall Ratings & Reviews Candlewood Suites Olive Branch by IHG

Towels were not clean. Needed to go downstairs to get more towels, but they were dirty as well. Also, the roomkeys were inoperable half the time, so it made getting into the room very frustrating.

clean property and friendly staff.

Very friendly. Clean and well kept facility. I will stay here again.

Awesome stay! Clean and polite staff.

Staff was friendly . Easy check in and check out

The room was not clean there was blood on the light fixtures.. they were roaches in the room.. Rome was not vacuumed.. very noisy guest to the point of criminal.. the cooktop did not work.. shower with subpar concerning hygiene and cleanliness.. soap dispenser was broken

The bed was hard and the floors were slippery. Bathroom was a bit worn down. I don’t think I’ll be back. Plus I was charged more than the price shown on the website.

Very clean and quiet! Have stayed multiple times.

great location

Staff was very polite. Room was clean & spacious.

Hotel was under reconstruction,it was not a good stay.

Perfect location. Right off of the highway near plenty of food and shopping.

The property was old and musty. It needs to be renovated ASAP. There is no ice on the floor. The ice is in the refrigerator and I had to wait 1 hour before I got it. By that time, I no longer needed the ice. I will not stay there again.

I enjoyed staying at the Candlewood Suites. It was an actual suite with a full regrigerator and cooktop! Bed was comfortable. A quiet area, there are a few restaurants and a Walmart just down the street.

Smells bad and had water issue

Wasn't thrilled about the fact that the door was warped enough that you had to put your body weight against it and shove to get it to close.The bathroom sink light fixture never worked, and the general condition of the building wasn't esthetically pleasing. However, the coffee available almost 24 hrs, the complimentary laundry, friendliness of the staff, and location of the hotel almost made up for it. Would I stay here again? Yes, at the right price. FYI there are competing hotels chains right around the corner so do your due diligence re cost.

Little dirty and the room needed some maintenance.

Good area to stay

I loved everything, besides the fire alarms.

Customer service was great! Very helpful and attentive to our needs! 2nd stay here and would definitely come again. Thanks Andrea!