Great AC. Friendly staff

I reserved because it has a shuttle from and to the airport, but they weren’t picking up the phone so I could get there to sleep a few hours and catch my next flight.

Very nice, only thing was hearing the staff prepare for breakfast at 5 am was not something I like to wake up to.

Love is good just don't like at all that the cleaning staff open the door in the morning when ew where still sleeping an the no disturb sign

Cerca del aeropuerto, excelente servicio.

We spent 2 days and everything was excellent just the air conditioning was making noises that didn’t let me sleep well. All the staff were very friendly, the room was clean, the breakfast was very good. I will stay there next time I visit Monterrey

In all honesty its pretty weird, we are a a family of 4 checking with two daughters of age 7 and 6 months and wanted our children to present a government ID for them to stay there

Very helpful people who helped me get to and from the airport and to downtown. The room was very clean and comfortable.

Good, clean

Hotel overall, just okay. Great front desk staff. Not happy with Lunch staff taking orders. But overall just a okay stay

A clean and convenient property with a very comfy bed

Great hotel

Staff were very unprofessional. Room was dirty. Floor had not been swept or mopped. Pillows were dirty. Restroom was dirty. Like they try cleaning it but they didn’t care to do a good job.

Nice Place to relax

The hotel and staff are very good, the room was large and clean, bed very comfortable. Bathroom a bit dated but ok. The hotel is by a busy, noisy road though and there is very little by way of dining around the area.

Breakfast was not good poor service problems with tv

Hotel was nice and clean to stay at and staff was very welcoming. However, trying to take public transportation was a little confusing but in the end it worked out.

El check in me pareció muy lento, o por lo menos no estoy acostumbrada a tanto papeleo al llegar y mas cuando llegas a las 11 de la noche super cansado. El transporte para recogernos en el aeropuerto agradezco que tengan este servicio, pero tardo muchísimo en llegar, sin embargo el chofer fue muy amable y atento. El desayuno está bien.

El staff fue muy amable, las habitaciones limpias y Amplias. El desayuno muy variate y el transporte al aeropuerto fue un plus.

Ice quiet and super vlean