4.4
Poor
From 205 reviews
Cleanliness

4.6

Room Comfort

4.2

Service and Facilites

5.2

Traveler Reviews York Hotel

Number of reviews per page
20
40
Top reviews
Remi
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is not clear that there are no bathroom in the rooms, we had to go to another hotel, and when we complained, only then we were asked to come back and receive rooms with bathrooms for no extra costs. That was too late.
Chuks
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

York hotel was nothing to write about. I couldn't stay, I was made go elsewhere to check in and paid extra, I was really disappointed, no toilet, no parking space etc. the Britanna Inn was better. Thou, I paid extra money.
David
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2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Locks broken on room doors windows and bathrooms. Broken toilet seats blocked showers. The staff were helpful but no one maintains the property to a good standard
Sherif
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice room
Cyrilla
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes...was ok.
Syed
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It was average room. washroom need more clean, there was no tissue, handwash. Bathroom floor was full of water. There no cattle or oven.. For resting is it ok..
David
icon-
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Everything was average.
CHI WAI
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good
Edith
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was ok however, the carpet and furnitures could be changed. The bed has no head board though the staff cleans up regularly. Bathroom door should have a private locks.
Zacchaeus
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8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Shower was clogged and kept overflowing, so I had to stay dirty.
Rachanee
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean room and lovely staff
Mohammad
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Darty room darty toilett
Vinay
icon-Business
Business
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The picture is shown on the website is not exactly what you get. The pictures of misguiding. The rooms are smelly. The carpets are dirty. Everything is broken. The mattress is of poor quality. You’ll find dirt everywhere and the smell is so bad it gets claustrophobic. Please don’t be miscarried by the pictures.
S Mohammed
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Bedroom was really filthy and smelly, bathroom and toilet was disgusting couldn't use it, Management were rude also most importantly you have to pay £50 deposit without even mentioning anywhere including in the booking. When challenged, the owner did not want to understand or listen, its like he done me a favour by giving the key in advance and asks me to go and get fifty pound in cash, when in the website they mentioned they don't accept cash in the hotel poor management.
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Abdul Kadir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Bathroon/Toilet is shared. Filthy bathroom/Toilet. No housekeeping.Terrible. Outdated and broken furniture.Only positive is they allowed me to checkin after 8.00pm. Friendly reception. Breakkfast is £10 person ordred by Hotel from outside. No inhouse dining area
Silvana
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The drainer water in shower box was clogged, so the water is coming out all to the bathroom floor, flooding around it. The room has no even a clothes handler for. I could say more but I’ll stop here.
Jinar
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Don't waste your time booking this hotel. They send you to another hotel 20mins drive away
Khum raj
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6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Carpet needs changing , toilets bathroom so dirty Carpet stings
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The room was spacious and clean.
Michael
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Convenient for the price
Number of reviews per page
20
40