Stay was great! Awesome room comfortable bed and couch. Only frustration was trying to find the light switches in a dark room. And realizing there wasn’t any. Just manual lamp switches. lol so just confusing at first. Also took a bit to figure out fireplace. Would be a good idea to put room operating information in a booklet, that said we did not call front desk to ask as that would have been to easy. Will stay again and you should too!

Great service. Front desk lady is fantastic. Always a pleasure

The Matrix Hotel is always a pleasant experience when staying there for business. While the cappuccino machine is a nice touch, options for tea would be appreciated.

Our stay was a quick one; we chose this hotel based on location to the Kinsmen sports complex. All in all, the room served its purpose. Could use a new mattress and fluffy pillows. Towels could be updated as well, they were on the smaller size and felt very worn out - sand paper texture. Our breakfast was not included we paid for a basic continental breakfast - coffee was good! The hotel does not include parking to the room cost. They will charge you $30 for an overnight stay! Again, nice hotel - served its purpose.

The whole thing was just “meh”. Nice enough, I guess. Parking is $30 extra per day which they didn’t mention until I checked in. But they did waive one day parking when I mentioned it. Neighborhood is typical downtown vibe, complete with random shouting, swearing, and homeless approaching. Centrally located, close to lots of stuff. Beds were comfy, elevators are slow, nothing special, and a bit overpriced. Will choose another place next time.

Great hotel and location. I wouldn’t quite say it’s 4 stars, I.e. this would put it in the same category as some fairmont hotels. However, it’s a very nice 3 stars, comfortable and clean.

Very good

Happy hour was decent room very cafeteria like.

The ho

Room was clean, special shoutout to Nicole at the front desk she was so helpful from beginning to End! Location of hotel was handy as it was central to all hubs around Edmonton and Jasper Ave and Whyte Ave are so close you’re not out of the mix completely.

Great location

Room was clean but the bed wasn't very comfortable. It was sloped and felt like I was falling off the side.

Never had breakfast

Na

The property is very nice The front desk replay to me request Promptly the reception is pleasant

Close to Edmonton arena, restaurant at hotel reasonable , good food, rooms and hotel better than expected. Stayed in King Suite, parking on site, would recommend if going to an Oilers game downtown, 20 min from Edmonton Mall

No idea

i love this place i go out of my way to make sure i stay here the staff have been awesome every time i really like the rooms and you can’t beat the location you wana stay here 👍

Clean room friendly staff, looks very modern. I was quite busy so didn't even check out the other things that the hotel had to offer but I really enjoyed my stay.

It was a pleasant stay.