Overall Ratings & Reviews Residence Inn by Marriott Birmingham/Hoover

Here for baseball. Loved it and the location.

Front desk was very nice. Complimentary breakfast had a lot of options. Convenient location near venue we had tournament at. Shopping centers and lots of dine-in restaurants all around.

Great price right before Xmas. The appliances need some tuning up, and a few didn't work very well, but the space was neat, and the breakfast was good!

I would definitely recommend. The room was very nice!

La habitación muy limpia y cómoda. El staff muy atento.

The staff was so friendly and the location was perfect for us.

I made a reservation on Expedia. The suite I reserved was not available when we arrived. The front desk staff were kind, though they did not explain how they were going to solve this. They ended up putting us in two rooms instead of the suite I paid for. I’m unsure if this is Expedia’s responsibility or the hotel’s. In addition, the glasses in the cabinet had clearly been used and not washed.

My stay was wonderful. Absolutely amazing. I will return the next time. I’m in town.

Staff was very helpful. Parking was easy. Room was very comfortable and clean.

Location is very good. Property is very clean, quiet and safe. Breakfast was great.

Everything was great except the horrible pull out mattress on couch. 2 rooms and both were like sleeping on rocks.

good value

2 br room was spacious and perfect for a small family. Nice staff and clean.

Overall good visit. It was clean and comfortable. Only issues...difficult to find parking, and front desk was unattended when trying to check out. But we would still stay again if in the area.

We booked a family suite but had two bedrooms and a pull-out couch apparently the catch was not available and the hotel ended up giving us the two bedroom suite and a studio room for free to compensate because they didn't have what we booked very generous everyone was very nice

Could have a little better bed for comfort. We would also live some kind of chairs also besides just a couch

Quiet and very clean room. Very convenient to everything. Breakfast was wonderful

This is a beautiful hotel. Every single employee that we came in contact with was so helpful and friendly.

Front desk staff were friendly and responsive. However, our biggest disappointment was settling in at night, only to find there was NO comforter on the bed! They had just covered it in a sheet. Even more shocking was there were no other comforters in the entire hotel that they could find. How they could find this acceptable to present a room like this is beyond me, nor did they ever once offer any kind of compensation for our inconvenience and discomfort. Our toilet paper holder also was broken, and the front door got jammed as did other guests. Room stunk with an odd smell.

We stopped for one night in our way to Florida. Everything was perfect! Would definitely stay again. Highly recommend