Overall Ratings & Reviews Hilton Grand Vacations Club Las Palmeras Orlando

Greta place to stay very clean and very nice staff.

The room was perfect for what I needed. Clean, nice kitchen accessories, quiet, and walkable to the Orange County convention center. Staff was awesome too!

Everything

Very nice hotel. Didn't like that the fire alarm went off before 4 in the morning and we couldn't sleep and we had an activity on that day that we couldn't enjoy it.

Beautiful, comfortable, friendly, good food. This hotel was way better than I’d hoped. One of the best I’ve stayed at. The staff, particularly, at the bar/coffee station, were excellent. One negative was that you have to drive to restaurants, etc.

The hotel staff was super friendly, I had a great time!

Easy access to convention center south entrance.

Everything was great! Thanks!

Close to the convention center

Say in lobby for two hours due to no room available; ended up being late for my event.

Property was fantastic. Room was clean and daily staff cleaning helped ensure garbage was removed and fresh towels provided. Pool was clean and bartending staff were very pleasant and helpful.

I liked this Hotel, had things to do and was secluded and had nice landscaping. Bar and dinning room had good service. Housekeeping didn't replace my bathmat or towels, but I notified Houskeeper the next day and she took care of it.

Nice balcony.

Great place

First overnight, waking up to water coming out of the seams in the flooring. No rooms available for a move. Returned later that day, MX said the pulled up floor and fixed the issue from air handler in the room nextdoor that was leaking into my room. The following morning same issue, no manager available to speak with a Hilton Diamond Member the entire day? Received a call mid afternoon the I would be moving when I returned from work. I packed up and moved. Very frustrating

This is a very nice hotel more than I expected it to be the room service was great and the hotel was very clean and the food was excellent

This is a TIMESHARE! The staff are all wonderful and super friendly. I would 10/10 go back just for them. But this is a timeshare. They absolutely prioritize everything for owners. From rooms to pool chair reservations. We're not owners, and paid "resort" fees, yet most of the ameneties were closed during our stay. The pool bar was open about 3 hours in 3 days. Absolutely unacceptable. But again, the staff were all amazing! 2/10 would stay again.

It was very nice and relaxing

Very lovely hotel and very clean and nice. The bed pillows however are too soft… otherwise loved the hotel

Hotel amenities were amazing! Staff was extremely helpful and friendly. Would definitely stay here again!