All ok, but nothing special. For the price I expected more. When you go for a winter ski trip and choose a room with ski view I would expect the snow to be cleared from balcony. Walls were thin. Got many emails and a sketchy WhatsApp before check in
Ronald
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
While the staff (reception, bar/restaurant, housekeeping and shuttle driver) were exceptional, the hotel itself is just OK. Shower was lukewarm at best, hot tub wasn't great. Bed and linens were very comfortable.
veronique
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Need renovations.
Elizabeth
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No ability to change temperature or open window and no window to outside, only overlooking indoor pool area. Otherwise everything amazing, awesome hot tubs, shuttle to the mountain, beautiful room and hotel, courteous and helpful staff.
Marie-Josée
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, nice service and friendly staff
samia
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Restaurant expensive for quality
Angelina
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was not ready at check in time. they gave us two free drinks to compensate, but we were still late for skiing.
Shannon
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff were very friendly when I asked them questions however I will add that I had no idea where I was going or where anything was in the hotel and it was our first time there and we had to ask questions on more than a couple occasions where things were.
I wish there was some sort of cafe etc in the am too in the lobby. That would a nice touch
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Jeffrey
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great food and service, the onsite spa was awesome!
Lynsey
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was our second time staying there and always amazing!!
Mike
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hot tubs were foamy and low water
Valeroe
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Restaurant and bar staff are very good. Lack of clarity on information regarding the shuttle. And also key items missing in the room like aheets for the sofa bed and the robes.
Manuel
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect
Andrew
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel has really nice amenities including hot tubs, pool and a nice breakfast buffet and bar. I'd recommend staying here!
Jaguar
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Had a phenomenal time here
Andrea
Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Terrible breakfast and extremely overpriced for it!
Mihaela
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I have to say after 30 years of coming year every year ( couple of time a year) I see the quality is going down. The stairs needs cleaning, the gym needs cleaning and sone rules for the customers who use the equipment more than an hour. Too many dogs in the hotel, at time I felt like I was in a park, so much barking. The staff is great.
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Assal
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Freezing room. Spa not at all what you expect. Pool and fireplace really not inviting.
Pat
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice hotel for families but feels dated, especially the gym which is tiny. $12.50 for a non alcoholic beer was a bit much
Daniel
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great staff, nice hotel, close to ski area. We enjoyed our stay here and will be back.