L'Auberge Casino Resort Lake Charles

Explore L'Auberge Casino Resort Lake Charles
8.8
Very Good
From 3,998 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews L'Auberge Casino Resort Lake Charles

Number of reviews per page
20
40
Top reviews
Bailey
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved stopping in for a night on a road trip. The room was beautiful and spotless. Would stay again.
Keith
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful pool area, very relaxing.
maria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very nice and comfortable. It was apparent that it had been updated recently. Great shower.
Lisa
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long line for check in. Room not ready until 6:00 pm
Melissa
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The website state the price per night. Also, it states “price per night included taxes and fees. When we arrived at the hotel we had to pay for resort fees. Which was an additional $75. This is very misleading to the customer. Plus, restaurants close too early. The only choice we had was a deli with prepackaged sandwiches and salads. This is a casino that is opened 24 hours and alcohol is served 24 hours. Therefore, the customers need restaurants to go to.
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Isaias
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kinda smelly
Armando Juan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

At the casino area specially at the bars….. no matter if it was busy or not……… there was always chaos among the bartenders, and they never took care of me as they do at Golden Nugget…. A few times I stayed there for a long time into a bartender come in give me a drink.
LEI
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff didn’t seem have a sense of urgency when checking in for guests. It took me almost an hour to just checking in. The front desk person didn’t explain why there was a $75 fee I have to pay for each room. When I asked what was fee called. She said I can’t see what you paid for Expedia. That was not what I was asking.
Brenda
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, kid friendly.
Lisa
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property and large, comfortable room.
Luis Joaquin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was good
Luis
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My check in was at 4pm when i arrived the room was not ready didnt get my room key until 6pm Staff tild me thst they had until 9pm for check in which doesnt make sense because it says check in is at 4pm they didnt bother to make it rite they didnt even care and that was the manager telling me they couldnt do nothing about it ruined my plans having to wait for a room
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James
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The elevators smelled like weed worse than any place I’ve ever been. My other guests were complaining. It even smelled like weeks in the hallway and my room. The property and team members were nice. Not having some of the restaurants open a couple of time during the week caused us to eat off site.
Julieta
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spa was closed, next room had a dog barking all night
Mirna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean
esther
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room standard and clean.
Kemberly
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

For the first time, we had room issue and management responded quickly however, never could get hot water consistently in our shower. All workers very friendly.
Alyssa
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We checked in at 4 and they said the room wasn’t available yet… took almost 3 hours later to check in! By the time we got a room at 7pm the pool experience was closed and we were ready for bed.
Justin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Spa was closed unfortunately, but the rest was good, especially the food. Sheets had a questionable strain that's why i gave 4 stars for cleanliness.
Cynthia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was a long line to check in but it went fairly quickly so get there before check in time.
Number of reviews per page
20
40