Overall Ratings & Reviews Hotel Misión Grand Casa Colorada

Excellent customer service!

Needs a remodel and deep clean.

Terrible paid 3 rooms for one night and none of the rooms had working AC room was 92 degrees inside had to leave to another hotel 30 min away and hotel management refused to refund my money

Good for the price

This hotel was good, however we wanted to turn on the air conditioning since it was hot and we couldn't turn it on, we call maintenance and they never could fix it neither. The only restaurant nearby is the one of the hotel which is okay. The views from the hotel are the best.

You get an amazing city view from both the room and the restaurant, and even outside is beautiful. The interior design has a romantic feel, like an ancient castle.

We stayed at this hotel for two nights we were upgraded to a junior suite the first day we arrived, and the views were gorgeous from our room. Our overall experience was wonderful, I would book this hotel again.

Really good view.

Really disappointed to be given a room with no view of the city. We booked 2 x Junior Suites to get bigger rooms and the good views but one of the suites was small, no view of city, and air conditioning doesn’t work. Travelled all the way from Australia, so very disappointing.

The staff was horrible. The evening desk person was rude and did not help at all. The air conditioning in two of the rooms did not work and she gave us the run around, they were never fixed. Some of The VIP benefits were not honored. We were supposed to get a bottle of wine and although i requested them, we never received them.

The staff was cheerful and helpful, whether it was getting us extra towels or ordering us a taxi. The food at the restaurant was amazing! The main attraction is the view, morning, afternoon or night you see the city for all it’s colorful beauty that it is known for! The view makes it difficult to leave the hotel!

Incredible view, but some room for improvements as far as restoration and updates. Service incredible. People so humble and super friendly. Thank you

Beautiful, historic hotel. Awesome view of the city. Staff was very helpful.

Magic Place ! The best in town! The view is out of mind!

The room didn't have AC and it was so hot, we opened the window and the noise from the city center was really bad. They brought us a fan but it didn't help that much. Our suite was dated, the carpet was stained. I had to use socks to walk on it. The bathroom was old and not suitable for people with knee problems, you have to climb a couple of steps to get in to the shower. I am sure this was a beautiful house way back then. You pay for the view which was incredible and the staff was really nice. The food is good.

Thy need to replce foucets on restroom to old an floor is old

Friendly and attentive staff. Great food in the restaurant. Highly recommend, will stay again in my next visit.

Awesome

I have mixed feelings about this place. The staff was very accommodating and bent over backwardsto ensure your stay was comfortable. Big shoutoutto Alicia. The views are stunning from the rooms and restaurant. There are many aspects of the hotel that are quite charming such as the construction with its large wood beams, tile and wood floors, custom hand carved wood doors and cabinetry. However, the hotel is very dated and the rooms, especially the bathrooms could use updating and a lot of TLC. Especially the bathrooms. I'm sure that back in the day the hotel was a jewel however, it has been let go and the room standards of maintenance and upkeep have had little attention. I was disappointed to hear the hotel is part of a chain of Misión hotels. It's obvious that the company CEO has not stayed in this diamond in the rough.. We would love to return however not until changes are made.

Amazing view. Friendly staff. Would definitely come back.