Staff members were awesome. Very friendly and respectful. Room was very clean. Beautiful garden.

The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return.

Loved staying where staff was amazing and so kind

The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel.

Front desk friendly and quick.

Close to everything, great staff

This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.

Por el precio está bien, muy buena atención,

Excellent

the staff was so bad ,I do never come back.

Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana

Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming.

The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans

Property was beautiful, very clean, loved room and balcony to rest after our adventures. Arrived late and desk gentleman waited for us and was very kind. We will stay here next time we go to to San Cris. Near everything!

Its a beautifull hotel in a great location.Staff were super helpful and friendly.I was sick my first day there and they even offer to go to the pharmacy for me. Only negative thing i would say is that my room was close to the stairs and reception ,so almost every morning got awaken up at 5/6am by people leaving the hotel or the cleaners strating their shift. But not the hotels fault. All in all ,stayed was great.i would highly recomended.

Good locat

Very well located in the heart of a wonderful city

Great location. Friendly and professional staff.

Great little place, excellent location! Street parking was easy on a weekday!

I can say enough good things . Best value and location. Great service. Gorgeous hotel . Beautiful clean room . Good wifi . Loved this hotel