Monte Santo Resort

Explore Monte Santo Resort
9.0
Exceptional
From 545 reviews
Cleanliness

9.2

Room Comfort

9.6

Location

7.8

Service and Facilites

9.0

Traveler Reviews Monte Santo Resort

Number of reviews per page
20
40
Top reviews
Gavin
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really nice accommodation and the main pool area was maintained to a good standard. Misses out by not having any sort of shop on site.
Cynthia
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our first room was ant infested. Ants all over the kitchen counter and dining table. We had to request a new room. They tried to tell us they could send someone to exterminate and we had to insist on a new room. The new room was better- did still see a couple ants but not as bad. The property itself was beautiful though especially the pool area. Overall for the price it’s worth it.
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Tyler Emmet
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great pool, friendly staff, and nice gym. The location was perfect, 5-15 min away from anything you would like to do (by car). Breakfast was great, I would not recommend eating lunch or dinner though, over priced and lacks flavor, plenty of better options in the local area.
Gillian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic hotel - staff very attentive and always on hand to help - facilities fantastic!
Jacqueline
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location near town. Spacious apartment with kitchen. The pool was nice but we didn’t get to use it. I liked that it had 2 full bathrooms bc I traveled with my older son and daughter. It also had a pull out couch so they didn’t have to sleep in the same room. Enjoyed our stay!
Allison
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What wonderful accomodation - we stayed in a 2 bed luxury apartment and were surprised at how large it was. We were also fortunate to have a very large terrace overlooking the pool area. Resort was quiet and relaxing with plenty of space around the pool. Easy walk downhill to the beach which took approx 20 mins and a few minutes longer back. Uber were cheap and easy to book if you need a taxi. Lovely toiletries including bath robe and slippers. Spotlessly clean rooms including daily housekeeping. Very friendly staff. Would definitely return
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Stephen
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was our second visit to Monte Santo and it was just as good as our first. The apartment was pristine. The pools are lovely. The restaurant and takeaway food service are excellent. And really importantly the staff, from the receptionists to bar staff to housekeepers, were all incredibly kind, friendly and professional. Our four year old and eight month old had the time of their lives, as did we. We’ll definitely be back!
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Abiodun
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property was a great find! It was immaculate. The townhouses were nestled in well manicured landscaping. The club house was wonderful with breakfast that was decent. The location was 8 mins to the center of town. Our only observation was that the vilas was in need of modernization. The decor needed refreshing. The washing machine and dishwasher didn't work. The cooking appliance were great though and you had everything you needed to make a simple meal. Overall, we had a lovely stay and our dinner at the restaurant was amazing!
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Cowan
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were very helpful with any request
Diogo
icon-with Children
with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The resort has an amazing look, particularly the outdoor areas, but the lack of maintenance is concerning. Staff were really friendly and always at hand. The outdoor pool was clean and the water was kept in proper condition, but the bridges were closed as they are falling apart. The room looked amazing, but again lack of maintenance was a negative factor. One toilet leaking water, one bathroom smelling like sewer and the bedroom walls hid a lot of damage behind the wallpaper. This could be seen in other areas of the hotel - Turkish bath out of order, hydrotub broken. Sauna, indoor pool and gym were all fine.
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Inez
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Large resort with 2 bedroom / 2 bathroom houses ideal for families or friends sharing. The houses have gardens that share a pool. We have been here three times now over the last 6 years and eve though it’s always enjoyable, maintenance of properties and grounds could be better. Lots of things broken in the house, housekeeping skipped one day and didn’t clean the floors the second day, playground and woodwork everywhere could do with paint. If we were to pay high season prices we could have complained Claudia at the kids club is great
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Jeff
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Gorgeous setting. Close to town but far enough away to be serene. Super apartment style, amazing grounds and amenities. Better than a hotel for sure.
Rachik
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent accommodation that exceeded our expectations but unfortunately the main idea of our stay was to enjoy the wellness facilities which were closed and we should have been informed prior to arrival. Being in February and the weather not being warm enough to enjoy the outdoor pool ( or beaches ) we definitely were looking forward to enjoying sauna and jacuzzi as well as indoor pool . We would have chosen another resort should we have known.
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Ajeeth
icon-with Children
with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was spotless
Wynn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

2 bedroom villa was spacious. Cannot comment on pools or grounds as we visited off season. Breakfast plentiful and delicious. Kitcen not very well supplied for cooking meals , but we managed. The glass wall in one of the showers was not connected in any way to the tub, so the bathroom ended up totally flooded; housekeeping did not replace the towels we soaked from mopping it up.
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Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fabulous 5* resort. Sadly the indoor pool was closed. We received an appropriate gesture.
Gary Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This is an excellent complex which we have stayed at many times. All rooms are large with a separate Kitchen/lounge as well as large bedrooms.
Filomena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff lovely , so helpful ! Room great very walkable to pool , lounge. Only thing is that nothing really walkable outside of resort, needed to drive to get to town etc.But would still stay here again!
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Stunning venue.
Martin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The location is perfect, but for a five star resort unfortunately it falls short especially in the properties. We stayed in a two bedroom Town House which on arrival looked fantastic, but soon noticed the poor condition internally. The living room had several loose floor tiles large chunks of plaster missing from walls and the skirting boards in an awful condition. The handrails for the stairs was a worry though they had definitely been coming away from the wall at some point and silicon had been used to try and hold the rail in place which wasn't working and clearly this is something they should address for safety purposes. Jacuzzi in each bathroom didn't work shower fixings broken or missing in each bathroom. Main bedroom balcony patio door lock was broken and the outside light didn't work.
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Number of reviews per page
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