Room was clean and comfortable

Everything was great

Cant really fault it really, but had a lot of cats sleeping out sleeping

Changed rooms twice in 5 days, due to the walls being as thin as plasterboard can hear a pin drop from the room next door. The beds were comfortable and the housekeepers did a fantastic job each day. However, the rooms are always humid so all of my clothes in the wardrobe were damp as a result as was my sheets. The air con barely worked only in the last room I was in. Cant fault the pools, poolside kept clean. Staff were all brilliant, friendly and helped with my many complaints and room changes. The hotel is overall fine for the price but pick your rooms wisely, the rooms on the "poor side" across the road are FAR from premium. The staff and the food helped save the experience at the hotel even if the rooms were awful. Location is pretty far from civilisation, with a nice walk down but terrible walk back up. Would I stay here again? No. The rooms unfortunately let the place down for the price point, unless you have one of the suites on the main side with sea view. But if you are looking for somewhere just to lay your head for your holiday then its fine. Thankfully the staff save this place.

The staff were very helpful

Every thing was lovely I was a solo traveler the accommodation was what I expected very clean. Staff always willing to help I had no concerns with the flora whatsoever I would definitely go back to this hotel

The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email

Spacious, clean & tidy room. Breakfast was great with wide selection of options

We were put in flora 2 complex It is rundown and needs updating

Everything was great but the gym needs better equipment.

Room clean comfy staff welcoming all great thank you had a great stay

Clean - Amiability of the staff

Close to everything and rooms comfortable

Very clean room, pool was nice temperature, breakfast was nice and a wide variety of food.

Not a scenic view but that’s not important. Breakfast was very good.

Stayed here many times, never disappoints. Great spacious rooms, clean, quiet. Would recommend

The accommodation needs a facelift. Outdoor communal area is not clean. Reception area is nice. Staff do their best.

Excellent breakfast

I had such a lovely stay some of my family were there at same time and they had a great stay aswell and will defnitly recommend to others

We had a fantastic family holiday here in July. Rooms were spacious and modern, cleaned every day. We had a great view of the pool and sea from our veranda. Restaurants and bars walking distance (5 euro taxi into the centre of the strip). We loved the pool area- the food and cocktails from the poolside bar were excellent. All in all, a great holiday- we would definitely return.