Very friendly and helpful staff

Great every time. Convenient

The room smell very messy. The rooms need to open up so fresh air can blow through.

Customer service was excellent

Staff were very attentive during my stay. The young man at check in was very helpfull and pleasant. Enjoyed breakfast!

Rooms did not smell clean and fresh, linen did not appear clean and had hair and hair particles on them and some lights did not work. Water in shower not running freely and some rooms had one bottle of water and some had none. With two guests per room we expected two bottles of water in each room

muy bien

The hotel is ok but rooms smell humid

Esta bien

Staff was friendly, Room was clean, food was fresh daily. There is security at the door and the location has a shopping and food court feet away. All areas was clean.

Home away from home. The staff always try to make us comfortable. There's one particular staff member she is super great. Next time I will get her name. We always stay there at least 4 times year round.

Dated

Breakfast was very good had few different choicesgg . Ac functional

Great location for pre or post cruise. Walkable to or from cruise port area. Very nice suite with terrace that over looks the pool area and you can watch the container ships coming in and out. Port area is attached to a shopping mall and plenty of restaurants. Staff was great!

More english speaking restaurant staff needed.

Perfecta ubicación para todos los que vayan a salir de crucero. Estuvo limpio, personal amable y ofrecen desayuno buffet. También ofrecen shuttle para llevarte al puerto de embarque.

Awesome

Sta

Excellent location prior to boarding cruise!

This property is next to the Colon 2000 mall and the cruise port. They provide baggage check and shuttle service to the port (which was not well publicized). Our room was comfortable and clean. The staff was friendly and helpful.