Great location near the action but quiet street. Lovely historic property with character. Breakfast room charming and breakfast was great. Bathroom a little challenging for 6 ft 5 spouse with open shower but other than that, no complaints.

Francisco is amazing, proactive, empathetic, and goes beyond basic duties to create a memorable guest experience. He genuinely cares about guest comfort and is very professional. The head housekeeper is also accommodating and helpful. Breakfast is good. The hotel room is very dark and gloomy. Considering that the hotel is historical and has no windows except the balcony, they should install stronger and more lightning fixtures. A desk and chair are missing. Everything is dark including the closet. Needed a flashlight to see the safe deposit box to open. No box of tissue (Kleenex) among the toiletries but the head housekeeper kindly provided when I requested for it. The shower is not safe for guest with mobility issues. It is not senior-friendly. Grab bars would be helpful.

Beautiful hotel. Excellent location Friendly and helpful staff Highly recommend

Very nice breakfast.

Very friendly staff. Nice room and very good breakfast.

Small hotel, that should be classified as 3 star for dated rooms that need a serious remodel beyond just shoving in a jetted tub and adding a cheap sprayer handle in the bathroom. Room was large with vaulted ceilings so could be very nice. The room was clean, just run down. The best part is the 2nd floor where breakfast is served in the ballroom. That is beautiful, breakfast is good and espresso was also good. One morning they even had a pianist. It feel luxurious there then you go back to the room. Room had old French doors to the balcony so could hear traffic and people all night. They give ear plugs in the room so they know it is an issue.

Excellent breakfast. Kind staff. Good location.

Great staff 😊

Nice hotel tucked away in a narrow street. Lots of restaurants and coffee shops in the area. Nice breakfast options and we enjoyed their bar.

The place is near of places to visit. The staff is very helpful and offer a breakfast box for all of us because we were leaving early

Clean room , staff friendly , loads of shops,bars and restaurants near. No hot tub

Stayed for 4 nights in March. Lovely hotel great location and really good breakfast. The breakfast room is exquisite. Highly recommended

Room was very clean, the staff was attentive and friendly, and the breakfast was good. The location was ideal, right in the heart of the city.

Breakfast

This is a wonderfully managed very charming hotel in the hyperkinetic heart of Naples. Situated in a renovated Situated in a renovated, restored palace, the hotel has a lot of charm, as its name suggests. A very tasty, wonderful breakfast each morning. Luigi at the front desk is a gem.

Room was pretty basic but clean. Heating always came on when you left the room which meant the door to the balcony had to be opened to cool the room down and as you can imagine in Napoli the smoke and exhaust pervaded the room all night. The breakfast room and spread is very good so no complaints there. If you're driving access can take some getting used to but once you know where to park it's pretty easy and convenient.

Very charming! Great breakfast, quiet, clean and easy to get to sights.

Excellent staff, great location and very good breakfast

It was situated perfectly and was lovely to stay in with a great spacious room and good breakfast

Excellent service, friendly, efficient. The breakfast menu and hall highlight. Overall, the hotel was of a high standard. The area around the hotel needs to be improved, it looks unkept and dirty. No issues with the hotel, very good standard.