Overall Ratings & Reviews TownePlace Suites by Marriott Albany Downtown/Medical Center

Stayed for 3 nights . Day1 ok, day2 and 3 only Cold continental breakfast. Nothing in breakfast area was replenished even coffee at 8am. All Marriott hotel that we’ve stayed in different locations that week have real breakfast served. Should not include continental breakfast included if they will just serve “cold continental breakfast only today” not expecting a lot from the place but got disappointed.

Unbelievably dirty, terrible smelling room. Floors so dirty shoes stuck to it. It was horrible, will never be returning.

We came to Albany for the Shane Gillis show at the mvp arena. The room was past expectations! Best room we have ever stayed in. The very best part was the woman at the desk, Casey, she was so AMAZING! She was the best part of the trip! She was sweet and friendly and so informative! Definitely can’t wait to stay again!

Very friendly staff

Staff is so friendly and accommodating with any information regarding anything locally!

Eric was great at check in!

They dont treat their

They dont treat their customers well. All of them are rude and liars. They dont care about their customers.

Accused of smoking when i didnt i accidentally burned a pan

The reception staff was awesome, friendly, personable and they were smiling, so very unusual. Casey and the young man that checked us in were so very friendly.

The hotel is near where I have appointments. There are great restaurants nearby in the historic section of Albany. It's convenient and comfortable. I really appreciate the breakfast. Very easy and fast.

Easy to find staff friendly. Our room was freezing. We could feel heat coming out of room unit but cold air coming in through the window (it was 16 degrees out). The hotel was completely booked based on the number of cars and because of so many people I couldn’t get any where the breakfast they provided

Everyone was super friendly and accommodating. Casey at the front desk was exceptionally nice. Hotel was clean and as advertised.

Clean, Great Breakfast. Excellent Customer Service!

Need some improvement in the breakfast menu,fruits were missing 😕.

great stay

the suites

My stay was excellent

Hshs

Adequate