Bathroom is smelly, door not able to close fully

todo súper bien y eñ personal es muy amable

Great location for Candelaria festivity. I thoroughly enjoyed the variety of choices offered at breakfast. Additionally, the hotel's location is excellent, as it is within walking distance of the Plaza de Armas and many restaurants. I also truly appreciated the staff, who were very attentive to all of our questions.

we got a room with no windows, which we think are not OK

This hotel was a much-needed stay! It was so warm and they even have a wood-fired stove in the lounge. Staff was friendly and helpful and rooms were spotless and modern.

Beautiful place, staff friendly and the food is excellent. They have a Oxigen tank and hot tea as needed for the high sickness . Room has an electrical heater and a good pressure of hot water. I am really enjoying this place.

Friendly, helpful staff, clean and comfortable room

Todos muy amable, dispuestos ayudarte en lo que necesites, muy limpio y ordenado muchas gracias Casa Andina!

Comfortable hotel wit very helpful staff

Friendly, helpful staff. They were the best part of staying there.

Would highly recommend this hotel while staying in Puno. hotel very clean and convenient with excellent breakfast option. Located very close to the PeruRail Station.

Very helpful staff. Room had a strange smell

Friendly helpful staff. Nice hotel close to main square.

I have nothing further to add.

The staff are what make this hotel so special. They are attentive committed and a well functioning team!

The hotel was a bit dated in Ok condition. But the service was exceptional, particularly I want to mention Jose Mayta, who went above and beyond to make our stay comfortable and take care of us. Just because of him I will give a 5 star instead of a 3 or 4. Even though they assigned us to a room without the right number of beds, he moved a bed from another room to make things work for us. He also went beyond to provide us with many needed help as our kids were struggling with Altitude sickness. Great overall experience.

Good hotel very clean Could have a better menu on the restaurant

Short stop to see Lake Titicaca. Very enjoyable breakfast.

Centrally located and close to major attractions. The hotel is basic, but has all necessary amenities required for short stay to see Lake Titicaca.

It was a very comfortable hotel! Some of the rooms have windows that face the hallway and when people were leaving for expeditions in the early morning it tended to get loud.