Sophie
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Do not waste your money staying here! I paid for a room later in the day after a long day and 3 hours from home, 1 hour after paying for the room I arrived to be told that there was a function on in the restaurant the hotel own's above me and that the only room left was this room below the function. I had no other choice really at this point to except the room and was told the noise would be minor.
The noise was not minor I could hear high heels banging of the floor dancing, I could hear ever song clearly playing through my room and the singing of people up until 1am!! It was like I was in the event unable to sleep. Once the party was over there was more disturbance outside. The noise was not minor and I belive based on other comments this isnt a one off.
The bathroom was disgusting and the floor and toilet has not been cleaned properly. Along with fluid stains up the wall.
I would advise anyone to not waste their money on this hotel there are much nicer quieter alternatives. The hotel have point blank refused a refund, they clearly knew the extent the noise would be and are very clearly trying to get as much money in at the cost of ruining someone's night. Sheer greed.
I am not one to moan and would except most things and a level of noise within a hotel but this was on another level. I could clearly hear the lyrics of each song being played and the DJ shouting.
Just a warning if were thinking about booking here.
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