The Garrison Hotel

Explore The Garrison Hotel
8.8
Very Good
From 660 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Traveler Reviews The Garrison Hotel

Number of reviews per page
20
40
Top reviews
Sophie
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Do not waste your money staying here! I paid for a room later in the day after a long day and 3 hours from home, 1 hour after paying for the room I arrived to be told that there was a function on in the restaurant the hotel own's above me and that the only room left was this room below the function. I had no other choice really at this point to except the room and was told the noise would be minor. The noise was not minor I could hear high heels banging of the floor dancing, I could hear ever song clearly playing through my room and the singing of people up until 1am!! It was like I was in the event unable to sleep. Once the party was over there was more disturbance outside. The noise was not minor and I belive based on other comments this isnt a one off. The bathroom was disgusting and the floor and toilet has not been cleaned properly. Along with fluid stains up the wall. I would advise anyone to not waste their money on this hotel there are much nicer quieter alternatives. The hotel have point blank refused a refund, they clearly knew the extent the noise would be and are very clearly trying to get as much money in at the cost of ruining someone's night. Sheer greed. I am not one to moan and would except most things and a level of noise within a hotel but this was on another level. I could clearly hear the lyrics of each song being played and the DJ shouting. Just a warning if were thinking about booking here.
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Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent short stay at this excellent little hotel. Very friendly staff and an excellent cooked breakfast.
Julian
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly and breakfast was good
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely stay. Staff excellent. Lovely breakfast
rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely staff, nice clean surroundings. Room was spacious and big bathroom with the bonus of a bath. Only downside was only 1set of towels supplied. Only stayed 1 night so didn’t go ask for more, just managed. Would I stay again? Yes definitely
Sean
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great lady on the check in desk, parking onsite, fabulous breakfast. All in all a smashing little hotel
Thomas
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was clean, the staff were always very friendly and helpful.
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Third year of staying at the Garrison for the snooker - the fact we keep coming back says something! Easy to get into town on the tram, free parking, spacious rooms with comfy beds you can actually get to sleep in, A BATH (great for all the walking we do when we're here), close to amenities so you can grab food easily. Friendly folk. The only one downside is that the the wifi continues not to work with our laptop - for some reason it registers as dangerous so won't connect. But in some ways thats good, as no sneaky working when we're supposed to be on holiday. Worth considering if working is an essential part of the stay tho. Thank you - no doubt we'll be back next year!
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Julia
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8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean, helpful staff, comfy bed, everything I needed
Janice
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly staff, room ok but needs a refurb. Restaurant and bar not open on Mondays and Tuesdays so unable to use. Yorkshire breakfast awful, burnt sausage, mashed up tomato and bacon you could snap in half! Day 2 breakfast even burnt sausages unavailable, I had cornflakes. Good parking and short walk to tram direct into city.
Franco
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice stay bar extremely disappointed that the restaurant and bar was closed I would’ve have looked elsewhere if I’d known
Ann
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely quirky hotel. Free parking and in easy reach of public transport with only a short tram journey to the centre of Sheffield. Rooms clean and welcoming. Beds comfy and a modern clean and large on suite. Breakfast was perfect with help yourself cereal toast and a full menu of various cooked options to choose from cooked fresh with table service. Only downside breakfast room was far too hot. Would definitely return.
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james
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very helpful young woman was happy to spend time finding us a pub to watch the football
Jo
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was a bit dated but very clean. Bed very comfortable! The only thing that let it down for us was that the bar was closed (closed Mon-Thurs) which would have been nice to know at the point of booking.
craig
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent value and staff
Frances
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Rooms are motel style and are dated (don’t be fooled by the online photos) but room was clean, breakfast was good and staff were all fantastic and very accommodating with late check out, late breakfast (made to order so we could eat after Hillsborough Parkrun) and parking for the Wednesday match. Perfect location for Hillsborough Parkrun and Hillsborough stadium, will definitely be back! Thank you!
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Alan
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good
Helen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We cannot say too much in praise of the friendly, helpful staff.
Duncan
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place to stay if watching a game at Hillsborough,15min walk away. Friendly staff,nice room and good food at the hotel.
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