Overall Ratings & Reviews Crystal Palms Beach Resort

I have stayed at the Crystal Palm resort multiple times and this was the worst visit. I’ve had we rented the penthouse suite for six girls three bathrooms. We had not one extra Roll toilet paper. No extra towels for six girls for three nights, it took three visits down the street to get a key that would work went to make coffee in the morning and it still had the coffee grounds from the last people in the pot gross then to top it all off the smoke alarm beat all night long got up took the battery out of the smoke alarm and it’s still beep all night long We did finally get some towels and toilet paper dish soap, hand soap at 11 o’clock at night because they had nobody that could give it to us until then. The place is falling apart would never stay there again.

The people that maintain the pool were very pleasant

Good place

No soap to start off in either bathrooms. Light bulb out in kitchen. Shower head didn’t work.

The shower need to be more clean

Very nice suite. Very clean. Would definitely stay again.

Wry clean and quiet, had a great stay!!$

Could be cleaner, needs some TLC.

The room was full of insects

The thermostat batteries have been taken out. We walked into a very hot room. We called the front office down the street that we checked in with and he just said he had to call somebody else, but there was no way that somebody was gonna come out today to fix the air. so even though we put batteries in it from one of the remotes, it still would not turn on. we had to leave and barely found another hotel to luckily check into.

Check in was ridiculous. Pull up to find then that I have to get back in the car and drive to a different resort across gulf blvd to check in. While waiting in my car for my husband to check in the guard knocks on my window to question me. Cara everywhere. Property was great except for the bathroom in the front. Toilet was gross. But otherwise great. Lots for my money! Beautiful balcony and lovely pool

nice place to stay

Great location. Lots of room.

It was a great stay and worked out good , liked each room had its own bathroom

I was very disappointed the elevators was down all weekend, my remote never worked for the tv, contacting staff was almost impossible.

No matainence on property. TV werent working and could not get a hold of anyone to come fox it.

Had to get keys from another property - not a huge deal. But then, keys wouldn't work on door so had to drive back to other property to get keys working. Once we finally got inside, we heard a loud "pop" near the refrigerator, and a soda can (left by someone else) in the freezer had exploded. Overall cleanliness is subpar and no soap (other than hair shampoo) in bathrooms. Mold in corners of showers. Unit also needs ALOT of updates. Only positives are (1) large unit with plenty of space and (2) location is within walking distance.

you get what you pay for, this property is listed as a resort but this is not a resort, it is an older condominium with a pool that is selling time by a third party. There is no food or water on site and very limited places to eat in walking distance so if you don't have a car, good luck. There is no front desk or staff ! Check in is done a block away at another site, so if you arrive without a car your walking with luggage and in the rain as we did. I picked it because it was cheap but wouldn't pick it again. Find a real hotel with a front desk and a food and water. St Petes or Clearwater looks to be a better place with more options.

Stayed here our last couple of days on spring break. Great location, yes you hear a little traffic, but its just across the street from the beach. Had to check in at the sister resort just down the road as they are redoing the lobby area from the hurricane damage. Was a little disapointed that there was hardly any water pressure in the kitchen faucet. Luckly we didn't really need to use the sink. There was plenty of water pressure everywhere else. Rooms were clean, but the couch had stains on it which we jusr covered with the extra sheet. If it wasnt for those two negitives, would have rated it higher.

It’s a great spot directly across the street from the beach and we had a very nice balcony. The unit, however, was filthy and poorly maintained. There was of course still some lobby work going on post the hurricane which was no issue. The furniture was gross and we immediately put sheets over the couch and chair because the fabric was stained and gross. It was also poorly cleaned and just overall pretty nasty. This could be a great property but needs some TLC (with emphasis on the C, as in someone that cares running the place).