The Arcotel is in a very nice neighborhood close to museums. The room was a good size and the bed was comfortable. Although the coffee was instant (which is strange when you are from BC) it was quite good!

Staff was exceptionally helpful & welcoming. Rooms were clean and quiet. Conveniently located. Hotel restaurant was excellent as well & bar staff friendly.

Very nice rooms!

Clean and comfy stay! Nice price!

Clean room and very nice staff. I had to get my bag delivered to the hotel and they were very kind and helpful throughout the whole process. Would stay here again

Hotel was in a great location. Easy walking access to many Christmas Markets. Also 5 minutes from Museum Island and from river boat cruise. Friendly check in and nice room

Staff is super kind. Breakfast is good, lots of options. Rooms are nice also

Excellent room at a great price and amazing location.

Good location, but very poor amenities and overpriced compared with amenities available at the hotel.

Staff were friendly and very helpful. Room was clean and well maintained with the exception of mold stained caulking around the tub. Located in a business area of town, things were mostly quiet even with the rooftop bar on the same floor.

An excellent hotel. They went above and beyond to make our stay easy and comfortable.

Convenient location, walkable everywhere.

The hotel was great for our stay, around 5 minute walk to the U Bahn. We walked to the TV Tower in around 20 minutes. The hotel was quiet and really clean. Reception was always on hand to help. The hotel menu was a little limited but the staff were great. It said that they had a laundry service which was quite expensive (€4 for a pair of socks)! All in all though a nice little place to stay that was value for money and very convenient.

Very good location, 5 min walk to the museum island

Right location and clean

Location was great! Check in was not that good, but staff apologetic and getting an upgrade room. Views of room great. Shower had no shelves for anything. Very limited railing for towels Breakfast was good.

One thing I didn't like was the indicator just outside the room, that shows whether someone is in the room or not. I hope the hotel remove that function, since it does not feel safe.

Appalling. This is at best a 3 star hotel masquerading as a 4 star. For an almost €200/night (post tax) Jr suite my fiancé and I got: A "city view"on the first floor that looked into the courtyard. A "king size bed" that was just two small beds pressed together. Weathered chairs, a mini fridge that didn't work, cheap IKEA furniture that was falling apart with parts that were clearly painted over, and a disgusting bathroom. I've stayed at nicer motels. At least there the price is comesurate with the expected quality.

Great location with friendly staff. The rooms were nice and quiet.

Walkable to a few tourists spots.