9.2
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Gladstone House

Number of reviews per page
20
40
Top reviews
Tennille
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Located about 20 min from downtown Toronto, this was a nice location to be out of the city. The neighborhood is a little bit grittier than I expected, but totally safe! My issues were more about the hotel itself. 1) Hopefully you’re able-bodied as this hotel has stairs at every corner. Only one small, old-time elevator that has to be operated by staff. Cute, but annoying to hear all the suitcases clomping against the wooden stairs. 2) I was on the second floor right by the exit doors. The exit door was so loud I was alerted every hour or two that someone was using it - even in the dead of sleep. 3) because I was by the exit door, everyone who went outside for a smoke (tobacco or weed), the smell came into my room. Again, at all hours. 4) there was a wedding one night and I happened to be right above the reception. Incredibly loud music and vibrations until 1am on a Sunday night. I complained and got a late check-out and $50 off prev room service. That’s nice and all, but I’m still really confused on why that room was left for non -wedding guests. I wouldn’t stay here again as there are better options -perhaps cheaper and nicer, but also in a different neighborhood. Not horrible, still very clean and safe! Just not for me.
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Jasmine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable stay, everyone was super helpful. The rooms may look cramped from the photos, but I didn't feel that at all! Very European feeling.
Anita
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing place to stay!! Love it!! ❤️
Wayne
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A perfectly enjoyable stay in a cool area with great bars and restaurants. Hotel has a lot of history and it was great to see that history scattered around the hotel in different forms. The original- still working- elevator was wonderful. Staff were always helpful and accommodating. The pool table on floor 3 was a great amenity to have and we played many enjoyable games. The hotel acknowledged my Platinum Status with a bottle of decent red wine (and card) from the Niagara region which was great. The room was a deluxe corner with dual aspect views. The room was lovely with lots of light, good AC, a good sized fridge and even better, big mugs for tea along with a coffee machine. The bathroom was decent with a solid shower and nice toiletries. The control to raise and bring down the blinds was fun and very helpful due the numerous windows. The letdown with the room, especially as we booked the highest tier to get a dual aspect for light and sense of openness, were the very dirty windows which spoiled the view and feel very of the room very much. The Wi-Fi cutting out quite often was also a negative, even more so when you wish to do a bit of work. Overall, it was an enjoyable stay.
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Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great, extremely helpful. Great location
Michelle
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is my second stay at the Gladstone and I couldn’t wait to get back. It’s such a unique boutique experience. The rooms are wonderful and guests receive complimentary gifts. The location is perfect and close to great places to eat. You can walk or take the cable car. My brother lives very close a 10 minute walk away. I would go again and highly recommend it.
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Lois
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location. Staff were welcoming and helpful. Room was very "compact". Had a great meal in the pub/restaurant.
Harish
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Frida at the front desk reception was the best! She helped me out a lot during the stay. She went above and beyond to ensure everything was perfect with my room and requests. She is so sweet and caring and I think is an amazing part of the Gladstone Hotel’s team. Thanks for everything you are truly appreciated! The stay and the room was exceptional!
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Carolina
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is clean, comfortable and service was great. If I would have to say something negative is that you can hear the noise outside when you are in our room but it is expected with an old hotel. I would recommend this hotel to anyone that isn't a light sleeper.
Ève
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room faced the street, and it was extremely noisy both during the night and in the morning.
Michael
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was fine.
Greg
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with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cool hotel. Would def stay again
Kristoffer
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this place. Have stayed several times and it never disappoints
Francis
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely trendy hotel in great location. The karaoke till late was very tiresome
Marjorie
icon-with Pet
with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The building was a old but super charming and renovated. If you need anything, just ask. There was no mini fridge in the room, all I had to do was request one and it was there when we arrived. The history of the building is amazing. The elevator is like something out of a Bond movie. There are common areas on each floor. Ours had a pool table. Gladstone is definitely worth the stay!! The staff will try everything to make your stay comfortable. Just ask!!! And, Chef is wonderful!! Everyone is!!
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Natalie
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful historic building with working old school elevator. Modern clean rooms with comfortable beds. Walking distance to World Cup stadium. Smash burgers in bar were delicious. Only issue we had was parking garage was too low for our truck but we were easily able to park overnight at the grocery store behind the hotel.
Beverley
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If I had anything negative to say about this spot, was the bed "space" was very tight on 1 side. Had to do a crab walk to get in and out, but, I chose the least expensive room
Kaitlyn
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

First time staying here, definitely not the last, beautiful, clean, excellent staff. Close to everything,
Tijana
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed for the World Cup. Nice hotel and very clean property. The staff was kind and professional! Very walkable area with lots of shops and restaurants around!
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Visited during Toronto FIFA world Cup 2026. Rates were much higher. Room was smaller than expected. Hotel was cute and had 2 eateries in the lobby which were good.
Number of reviews per page
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