Clean room, staff was very nice and friendly, breakfast was tasty, room and shower was a bit small but not a big deal, easy to find from the street and good walking distance from restaurants and shopping

Stay was good close to everything

Nice hotel in great location, convenient to the train station. Staff was super nice.

Rooms were clean and the staff was friendly. It was convenient for walking to all the main attractions nearby. The water pressure in the shower was rough and the bathroom/shower were incredibly small. I smacked my elbows many times in the bathroom.

The owner/manager/staff were great. The facilities lacked. The beds were rock hard. The water pressure other than full cold was almost nil. What was supposed to be hot, wasn't but intermittently warm, cold, warm, etc. The walls paper thin, hearing snoring and bathroom use sounds of others was nauseating.

Good hotel with GREAT location. We were able to walk to all the locations that we wanted to see. MANY restaurants within 2-3 blocks from the hotel. Front desk staff, I think it was the owner, was very friendly and accommodating despite some language barriers. Provided me with ice daily! Bed was comfortable and shower was ok. Plenty of space in the room. We chose the breakfast for 10Euros daily. It did not have any warm/hot options and limited protein but was enough to start the day. Owner helped us arrange transportation to our next destination at checkout. Would stay here again!

We had a one night stay here a few days ago, and were overall happy with our experience. Friendly staff greeted on arrival, and accommodating to our requests. The room was slightly smaller than envisioned, but for us it wasn’t an issue as were only there as mentioned for 1 night. Clean and comfortable. To note, if you are relying on the hotels hairdryer, it is slightly underwhelming, and a little confusing to operate, but it’s manageable. Overall, great experience & lovely staff. Also, perfect location for exploring all central Florence has to offer.

The room and location were great. Some staff do not speak English, especially the evening shift, and the elder gentleman working at the reception in the evening was making inappropriate remarks to my friend who I was talking with in the lobby.

Great place

Short walk to train station. Museums, shopping, and restaurants all within walking distance. Staff was helpful. Breakfast was good. No elevator so had to carry luggage up steps.

Lovely hotel. Its location is excellent, a 10-minute walk from the SMN train station. The room was spacious and beautifully decorated, with a large bathroom. Danielle and her family are very kind and caring. They go out of their way to provide excellent service and make the best recommendations on tourist attractions and places to eat. They also looked after our bags before and after check-in. They speak Italian and English quite well. 100% recommended.

Plenty of dining options around the property Very convenient to and from the train station and places of interest Near the shopping area as well

Really enjoyed my stay at Balcony. Just about everything is a ten to fifteen minute walk from the hotel and there are plenty of dining and shopping options. The owners are very helpful and welcoming!

Lovely little hotel, walking distance from station and many sights and restaurants. Owners lovely. No elevators so had to lug luggage upstairs but overall great

這酒店適合可以接受以下特點的人： 1. 靠近景點們和輕軌，逛到一半還可以回去上廁所 2. 可以接受手動搬行李，因為沒電梯 3. 可以接受戴耳塞/噪音，因為隔音不好 4. 房間空間小，但夠用 另外，check in前到，以及check out後都可以寄放行李，很方便。整體而言我住得很舒服。

15 - 30 minute walking distance to most tourist attractions. Hosts were very friendly. Continental breakfast of juices, toast, cereal, yogurt and barious pastries.

Great stay in central location. Room was clean and layout was nice. Very friendly staff. Only issue was the shower drained slowly but it didn’t bother us. We would stay again. AC was great!

They accommodated for our late 11 pm check in. Managed by a classy couple, they were very helpful and friendly. Very good room with everything we needed.

This is an excellent 3 star hotel with a clean, modern interior, and first rate service. Highly recommended for anyone looking for a conveniently located mid-priced hotel option in Milan.

Hotel was clean and quiet. Nice breakfast served every morning. Would recommend this hotel to anyone.