The room was old but not like a charming old. There was some sticky substance on the door of our room. The refrigerator didn’t work. Nor did 2 of the outlets. It’s very very small but you are in the heart of Paris. It is just a place to sleep really. If you stay here the walls are thin. The lobby smells like sewage. But the rooms smell fine. It was okay. Wont stay here again probably.

First time to Paris. The staff was excellent and helped with restaurant options. Basement for breakfast felt like we were getting a truly authentic Parisian start to the day, like we were in a medieval cavern; awesome. Rooms clean and the location was perfect since it's like a suburb but easy to get the metro. Great area, felt like a local. Would stay again no doubt!

A very nice comfortable room with all the facilities up to a very high standard. Walking distance from Gare du Nord and all the major Paris attractions. Excellent value for money. Tourist tax was required to be paid in cash - I thought slightly odd that could not be paid by credit card which I have done in other hotels in Paris. Not a major issue though.

There is a very obtrusive smell in the common areas and hallways. Which was mentioned in other reviews. Upon entering oir room the smell seemed to fade. Until the bathroom door was opened. This new smell literally knocked you off your feet. There was a rotting log located in the bathroom ceiling with an indescribable horrid smell. Our whole family of 5 could not handle this. The cost of the room was quite expensive for our family of 5, there was no coffee or other free amenities available. The desk host was friendly and helped us find our way.

The room was too smal for 5. The beds were nice and confortable. That was ok. We asked for aconditioner for hair, there was not. The zone is ok for restaurants and have drinks,.perhaps no for families. But there was ok to only sleep.

Manager was amazing, so helpful and friendly, we stayed in the attic… loved it! Would highly recommend… 5 minutes to train.

Leave the key in the lobby when you go out

Oh my lord! This is the WORST experience I ever had in my life. As an aircraft travel engineer, I get to travel a lot from work and never been SCAMMED like I did with this Hauteville Opera Hotel. In this case, I was in a family trip with children and we had to leave the hotel within couple hours of our arrival. The room doors DID NOT have any locks not even a safety chain. Bed sheets were dirty, smelled terrible, and the toilet was broken. THE HOTEL ROOMS DO NOT LOOK LIKE THE UPLOADED PHOTOS. Please do not make the same mistake that I did booking this terrible hotel. Please stay safe and please DO NOT take your children there, I KNOW what I'm telling you. 🚨🚨🚨🚨🚨

Great place for a one night stay. Rooms are very small with little room to move around.

Perfect location for visiting Paris

Xx

The front desk person was extremely helpful and was very quick to give excellent directions and suggestions. There was a lot of noise at night until early morning from the bar across the street which made it difficult to sleep. A few blocks away was little rough and felt unsafe especially with a family traveling with small children.

The bathroom is roomy. Clean room. WiFi is not reliable due to thick walls

Nice hotel for the price.

Location was bad. Hotel conditions were horrible. The shower did not have a door or any divider. The restroom door did not lock. The size of the room was way too small. The toilet flush knob broke. I would not recommend at all.

It was a very good hotel for fair money.

Small place but excellent service. Very cozyand perfect for our trip!

Excellent stay and the staff was great and very helpful.

I do not recommend at all. If you don't want to ruin your Vacation in Paris, you don't reserve at this hotel. The room looks like a cave, little and badly ventilated. I reserved it because it said that it had air conditioning and does not have it, it only has heating; So if you go in summer, you will die of heat. The service in the front desk is horrible. At the reception we were received by a young man who wore a open jacket without a shirt showing his chest without a minimum decorum, he gave us very bad impression. I have never lived an equal situation. It was definitely horrible.

Hotel was a walking distance to most of the train stations. The staff were so friendly and approachable and they were willing to help with the directions. I guess the only thing that they could improve on is to put something in the toilet to stop the water from getting out after a shower. Otherwise our overall experience was good for what we paid for.