Hotel Marais Bastille

Explore Hotel Marais Bastille
8.8
Very Good
From 648 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.6

Service and Facilites

9.0

Traveler Reviews Hotel Marais Bastille

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A clean and comfortable room with an extremely convenient location for Bastille Opera and Gard du Nord. A good continental breakfast and friendly staff.
Tyler
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was super helpful, courteous, and professional. And the beds were the softest we found in Europe. Definitely recommend staying here.
Janet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone at the hotel was very hospitable. Room was super clean. Totally would stay here again.
Jason
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff, excellent English, great location. Close to Metro, Marais, Bastille!
DONNA E M
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Had a great time at Hotel Marais Bastille! Room was clean and lobby was nice. Staff and front desk was so nice and helpful, always. Location was perfect, as its walking distance from the le marais and bastille area. Lots of cafes and shopping to do. Very near 3 different train stations. Bus stop nearby. I'd stay here again!
Roger
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very nice hotel. Well positioned. Comfortable room. Helpful staff.
Jean
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, comfortable beds, friendly and helpful staff, great location.
Jeffery
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location. Walk to great shops, food and metro. Helpful staff. Nicely decorated room. Safe neighborhood
Patrick
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Wonderful stay in the fall ; no need for AC or heat ! Enjoyed the market in the boulevard across the street. Excellent location near 2 Metro stops & just a short walk to the Bastille . Managers friendly & helpful . Wonderful breakfast !
Andre
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really enjoyed our stay. It was in walking distance to Le Marais for dinner options and other attractions.
Ahmet
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The 1st room on the ground floor is not appropriate/ suitable as a guest room. It is next to the hotel kitchen, public toilet and door opens to reception lobby area. Very noisy. Luckily the staff were understanding and gave us another room the following night.
Silvana
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a very bad experience during our stay. We got stuck in the elevator for a few minutes and when we rang for help, the hotel staff spoke French and the anxiety of not being able to understand was scary my husband had to pry the doors open and the staff showed zero urgency or concern. Despite clearly explaining the situation, they offered no assistance, no compensation and didn’t even bother to check in afterward. Being trapped in an elevator is a safety issue, and the complete lack of response from the staff was unacceptable. Emergencies can happen, but how a hotel handles them is what matters — and in this case, they failed.
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Serena
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We got stuck in the elevator which clearly states holds 5 ppl we were 4 ppl. The rude manager didn’t even offer us a coffee for what we went through. She kept saying it’s not our fault. She said this happened last Friday as well. Obviously there’s a problem with it. Overall never going back for reasons of the awful customer service. She was extremely rude.
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Sam
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel was very nice and very well situated in Paris. Staff were incredible and couldn’t fault them at all
Nigel
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We like the location very much. The room was very clean quiet with a very comforable bed. It is lovely with many interesting restaurants close by. On Saturday there is a wonderful market right in front. We enjoyed our stay very much!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Old building, mold in shower wall, moisture related damage on shower door. Room has poor nature light which feels depressing. When I asked for extra towels, she told us no and we would have to pay extra for it. On the upside, people at the reception are friendly and helpful.
Yin Ju
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I love how convenient the location is.
Vivian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Wasn’t able to do early check in but staff was very nice to help us with luggage storage. Room was spacious and spotless, location is very convenient to all the restaurants we wanted to try. Will def come back if we visit malais!
Maura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent location, 30 secs from metro. View from balcony was ace. 24hr opening great for late return. Lots of bars and cafes super closeby. Safe clean family friendly area. Will come back
Ryan
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

My wife and I recently had a 4 night stay at the Hotel Marais Bastille. It was a very pleasant stay. The bed was comfortable and we loved how the window opened to the street so we could let a nice breeze flow through the room. The bathroom was spacious and well equipped. The closet had a small fridge and a safe. The common area of the hotel was small and quaint. It’s not a big or busy hotel and you are off seeing the city most of the time so you don’t need all the frills anyway. We opted for the breakfast each day and we were glad to have done so. It had breads, croissants, scrambled eggs, pastries, fruits, jams, yogurts etc and all were delicious, especially the coffee!! The staff was friendly as well. This made for a great home base and the area was central. The metro is across the street and is a great way to get around the city quickly. All in all it was a great stay and we were happy with our choice
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Number of reviews per page
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