The only good thing I can say about the hotel is that the staff is nice and it’s clean. However, beyond that, I didn’t have a good experience. The pillow and bed quality are poor. The air conditioning is very noisy. The breakfast, in terms of variety, feels more like a 3-star hotel quality. The bakery selection is poor and limited. I expected better from a 4-star hotel. As for the El Arenal area, in one word, it’s terrible and low-quality.