8.6
Very Good
From 677 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.6

Service and Facilites

8.6

Traveler Reviews Hotel Pilar Plaza

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely Hot Great location. El Pilar is magnificent.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great experience! I highly recommend booking a room with a view of the cathedral!
Tammy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

⭐️⭐️ The location is nice, but that’s about it. My room was dirty and smelled terrible—like something rotten. I had bugs in the bed, which was disgusting and made it impossible to sleep. There was no fridge, barely any toilet paper, and no basic toiletries. The noise level was also way too high. I wouldn’t stay here again unless things improve drastically.
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Peter
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Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Slap bang in the middle of town the hotel is right by the Pilar cathedral. The staff here a friendly and helpful and got to know you over your stay. A really nice breakfast buffet is available, with real machine coffee served by one of the hosts - a nice touch. Obviously around the area is full of tourist activities, so fill your boots. Just one little point, the staff need to observe the do not disturb signs, they are there for a reason! Overall a good choice to stay in the centre.
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Keith
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Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really friendly staff who switched between Spanish and English language as required. Great location (very central but with no city noise in room). Breakfast was included, friendly and an excellent selection.
Herman
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property needs some updating
Penelope
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice quiet and spacious room with view to a rear patio. Very clean, newly refurbished bathroom. Comfortable bed and pillows, very clean sheets. Negative: bathroom door handle was broken so we did not close the door during our stay; Room's door stopper on the ground was missing so small screw sticking out from the floor which could cause an injury if walking bearfoot; and smell of bleach very strong in the bathroom and room. Apart from those very small issues, I strongly recommend this hotel as a budget accommodation right opposite the Basilica.
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Gonzalo
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing hotel and very good cafe. Elevator works and hotel is in front of the plaza & Basilica. Lots of restaurants and shopping. We had a wonderful stay. Highly recommed.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is in a fantastic location - although the bells of the cathedral opposite woke us up early each morning! The staff were helpful and friendly.
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is an amazingly located property. The staff was attentive and helpful. The breakfast service was also quite good. I'm satisfied with this hotel.
Jason
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room with great view - simple and clean . Could use another chair in the room and a garbage other than then the tiny washroom one . Staff has been pleasant . Also killer location !
Brian
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice stay!
Carlos
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very old furniture,smell really bad,it has vermins,the A/C was make a lot of noise at night,the worse experience i don’t recomend anyone to go overthere .I gave that hotel -0 of 10.
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I had a pleasant stay at the hotel. The best part was being able to enjoy the beautiful view of the castle at night through the window. The bed was also very spacious, making it comfortable to rest. However, the church bells ring every hour from 8 AM to 10 PM, so it's something to keep in mind if you're sensitive to noise. Overall, it was a great experience!
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CHEN
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staffs are very polite. The room is very clean, and the temperature controller is pretty good, it’s pretty chilly the day I was in. Excellent location, it just next to Cathedral-Basilica of Our Lady of the Pillar. There are plenty of restaurants and bars around. There is a bus station nearby to the railway station.
Sharon
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Right on the plaza. Great location.
Jose R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I loved the convenience of the location
David
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great location. Nice staff. Comfortable bed. Only one small and slow elevator. IA bit tired overall but very good value.
Seunghyeon
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Perfecto!
adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location can’t be beat!
Number of reviews per page
20
40