its a small hotel just opposite the paddington train station it’s very convenient and the staffs were very nice and polite the room where we stayed it was a bit small but the beds were very comfortable and clean the toilet was spotless great thanks from MrDiep

Room was nice, and the hotel is located in a great area, so really easy to get around London. Staff was alright, we had an instance where the fire alarm went off at 3:45am. We weren’t sure if it was a drill or if we actually needed to evacuate. When we went downstairs to ask the staff, he was asleep on the coach and said it was due to someone smoking setting off the alarm. It would have been nice not to go down all the stairs to figure out what the problem was, and not to have been awoken in the middle of the night by an alarm, and even nicer if they had come around and checked on us/let us know. Otherwise, the other staff we saw and spoke to were super friendly and very helpful. I also found the shower door didn’t shut very well so water was sprayed all over the floor afterwards, but it was still very manageable. And the shower kept changing temperatures without me touching it which was slightly annoying but not a huge deal, just all some things to note. Otherwise we had a great trip, and the hotel was in the perfect location!

For the price it was excellent , clean tidy and great shower.

Absolute lovely place to stay for a family and the customer service was top notch

Nice

Clean room staff very friendly would recommend

Staff was very nice, room was clean and spacious for the price, and in a great location for getting around - a 5 minute walk from the tube station. Would definitely recommend staying here

Friendly host and most importantly does the job for the price.

The staffs are great & the room is clean.

The room was clean and tidy and newly decorated but the shower drain had mess coming up out of it and we were not able to use the shower. Got no reduction in rate and no room move!!!!! The lights were bright which was good but need to have bedside lamps too!!!

Smooth check-in and decent place. Convenient location with all kinds of public transport, shops, bars and restaurants within 6 minutes walk.

Recently refurbed room.. excellent standard and service, very enjoyable trip.

Room was clean staff was friendly only thing I would say is the front door to the hotel was closed early before 10pm

Nice hotel, tidy and clean.

Decent room for the price. Staff were really nice and courteous

Excellent location, clean facilities, friendly and helpful staff

Like many other reviewers have pointed out this is a basic hotel with no lifts (elevators), crammed corridors and small rooms. I do not recommend it for long stays with a family. It suited me fine as I had a flight from LHR the next day and wanted to be close to Paddington station to catch Heathrow express. There are plenty of eating options in the area but I did not take advantage of that. The room is small in all aspects including the bathroom. The shower was fine with plenty of hot water and price cannot be beaten

We stayed in room 106, the noise from the floor above from 3am till 4am was that loud it woke us all up , it was like people were moving furniture around. I ended up getting dressed to go to reception to see what was going on , the noise finally stopped for 4 hours the started again at 8am. Needless to say we were all shattered the next day. If you are to book make sure you ask for a top floor room

Nice quiet room in the basement, adequate for one night stay.

Dont go near this gotel. Its not what you aee advertised on hotels.com. the rooms are disgusting i wouldnt leave a dog to stay there. Way to small with soecially built snaller than small doubke beds to fit s snall space, ok fo r solo traveler not for couple.im disabled andcwasvexoected to bring own luggage and getbup stairs to 3rd floor. No lift. Dontvstaybhere!!