It is old. Worn down. Directly across from the station.

Very comfortable bed. Pleasant staff. Great location and handy to have parking on site which was £10 for the night. We were in room 305 and a bit of noise from people shouting in the street in the middle of the night. Not the hotels fault and to be expected when you right in city centre. Breakfast was decent.

Clean room, friendly staff, plenty of parking spaces, excellent selection for breakfast.

Enjoyed my stay. Clean room. Small thing, but please get proper brown sauce and ketchup for breakfast. The sachets were not great. Coffee was good though.

Clean room, great shower and super comfy bed. Great amenities. Hotel clean and great location with parking. Well equipped gym and pool area. Buffet breakfast was great. Friendly and helpful staff

My daughter and I stayed for two nights, while visiting my son. The hotel from the staff to amenities to location were spot on. The positives:The staff, from reception to housekeeping, were lovely, friendly but not pushy. The amenities: pool was gorgeous, not too warm but not cold either, I’d recommend going early so you can fantasise that’s it’s your own. The rooms were spotless clean, towels big enough to cover a curvy person and so fluffy. Bonus for the biscuits. Breakfast was buffet style, we found the last day that you can also order porridge or eggs if you’re not a fan of fried eggs. Location is a stones throw from the train station, the river and a short walk to shops, pubs and cafes and the cathedral and has two Tesco express’ on the doorstep. The outside is a bit tatty with litter but don’t lay that put you off. The local stand to move on and the hotel was really quiet from any traffic noise once inside, although I find Worcester is quiet anyway. The negatives: The hairdryer in the leisure part didn’t work, if you’re an unkempt soul(me) it was fine, if you are not I’d suggest taking your own, I’m also sure they can be found at reception, I just didn’t want to drip everywhere. The beds were so comfortable, you might just be tempted to stay there and not see anything you came to see or do!

Clean and comfortable with helpful staff. Good location in centre of city

Another comtortable stay

Hotel was spotless, Room and facilities were excellent, comfy bed and really powerful shower. Receptionist was really friendly and welcoming.

Stepping back in time, tired, mucky, awful hotel.

The staff were super polite and helpful. The room was spotless and great tempetature

Nice big bathroom, comfortable bed

Check in was not the friendliest...The hotel is very dated with the mirror, soap and shower gel dispensers very high on the wall so not convenient for shorter people. Parking £10 extra which meant not the greatest room rate. Car park not well sign posted so expect a trip around the block. Best thing is location as very central.

No

Very helpful staff, pleasant stay

Lovely room, great location, staff were friendly and helpful

Breakfast was very enjoyable, quality ingredients.

The room was perfect; parking was great after I found the entrance (not clearly marked). On booking in, the receptionist was particularly welcoming. However on signing out, the different receptionist was extremely nice and helpful. Breakfast was exceptional!

Overall I was not impressed with the hotel and the facilities. They do not have a restaurant service for guests on the weekends - I have never stayed in a hotel which does not cater for guests before. The room was spacious, but not very warm and I could not get the radiator to work. The "rainforest" shower in the bathroom did not work, meaning I had to use the hand-held shower. (Room 311) I consider the hotel to be overpriced.

Each time have stayed the hotel is both noticeably very clean and staff very helpful