Tv no work I asked to reception He no fex

At check-in, I was shown a sample room. However, the room I was assigned is located at the end of the corridor, outside the main rooms. It appears to be a former storage or technical area that has been converted into a room in the basement facility. The room is Room 16 and is extremely small—approximately the size of a disabled toilet that has been converted into a bedroom. I asked whether any other rooms were available, but I was informed that I had to accept this one. The situation felt unusual. During check-in, the receptionist also asked several personal questions about where I come from, despite already having my ID. This raised concerns for me regarding privacy and professionalism.

Wow, I knew the room could be great for £38 a night, but ye Gods. I expect at least clean. Firstly, the room sold was a lie. It was not the room shown. It was instead an outside room by the back gate. Shook. It stank to high heavy of some chemical mixed with filth. The teeny en suite was pure filth. Never cleaned. The sink was built into the toilet. Where you flush? A corroded filthy mini sink The bed was a put-you-up, rattled, creaked and stank. It was near collapse every move I dared make. I escaped at 6am totally knackered and from the horrific noise. Never ever again.

Staff wonderful. Facilities very run down Alot of the electical stuff ( TVs) didnt work. Not not just my room. Whole building.

They family room was unclen walls dirty floor dirty no window no air conditioning no room to put cot no bathroom must yous toilet in hallway also shower with other guests it's a hostel cats running around smells of urine no phone in hotel it's filthy

The place is so dirty. Room is tiny can actually open the toilet door from the bed. I would not recommend

It was overall a good stay. Slept amazingly good in these beds. It was a little small and some of the work done on the rooms seems like work done in a hurry. But the room was clean.

It's clean and in a good location, facilities are a bit lacking though, TV didn't want to work, fan was clogged with dust and the road noise outside was constant. But, if you get it on a cheap day it's good value

Awful. No towels. Dirty. No space at all in the room/bathroom and they wanted £10 to leave our bag there got the day. Not worth £50! Staff were ok but no complementary water or anything when they had no towels available.

Ok location, but rooms were a bit grotty and window didnt close, but for the price cannot complain

The shower was wet (like it was used?). No ventilation system. Was ideal to be there before work next day. But staff amicable and no fuss

This "hotel" was little more than a youth hostel. I chose it for the excellent location. I spent the better part of an hour waiting for them to locate my reservation. The subterranean room was cold most of the time. All of the fire doors were propped open giving me far too much fresh air. even though I was traveling solo, I opted for the "triple" because I find twin beds too small. Being a "triple," there was no useful floor space. The TV didn't work. A wake-up call was unthinkable. Dust mites in the pillows,...The shared toilet room was tiny. Never again!

The room had been painted the night before which gave me a huge headache and made my eyes water within 5 mins. They changed my room for this night but told me they would put me back in the toxic room the following. When I told them I would not go back to this room they told me they would put my belongings back in the toxic room while I was away without my say so. Of course I booked out the next day and they will not give me a refund. Please avoid!

No WiFi it’s says on the website feee WiFi second look big the room in pictures but not in person.

A very basic hotel, staff were friendly and helpful, tea and coffee making facilities are communal as there is no facilities in the room. Luke warm water from the shower, but had plenty of hot in the sink tap. To ensure your room door stays shut you need to lock it. The bed was comfortable and clean. We wanted something cheap where we could crash out for the night and we got what we paid for.

Very small room with double beds. The toilet and bathroom sink were one unit so you have to reach over the toilet to use the sink, very uncomfortable for a short person to be able to wash hands or brush teeth.

If you want a cheap stay in London, this is it! This hotel is steps away from Earls Court station. Our room sleeps four people. It has a bathroom (with shower, toilet and sink). However, the water drip from the shower was close to nothing. You have to blend the hot and cold water coming out from the sink. There’s a small corner from the check-in desk where you can make tea/coffee. A lot of backpackers stay here. So, if you want a bed, shower and no frills hotel, this is the place!

Room as nice and clean but I could hear noises from other room and no tea/coffee facility in the room which was very inconvenient. Also the shower didn't have a good rack for soap and shampoo soap kept on falling on floor. The cubicle was also small.

The room was horrible, the service was horrible the room looked nothing like the picture. And the manager was very very rude. (If anything goes wrong they will not help get a refund)they are selfish and i would not recommend staying here

Stained bed sheets Black mould in bathroom Musty smell throughout entire bathroom and bedroom No fridge Overall just disgusting and not as advertised at all.