Firstly the location was fantastic - although as Colmar is so small you can’t really go wrong. It was walkable to cafes, restaurants and all the gorgeous attractions Colmar has on offer. We stayed in the ‘Superior Studio, Annex Building’ which is next door to the main hotel. It was a little basic. The room was large and airy with a good amount of storage in the bathroom, a nice view out to the river and bottled water supplied daily. The only negatives were the air con at night- which hardly worked so it was quite hot and there are a number of stairs to the apartment - no lift - if you have heavy suitcases this could be a problem. However, I’m sure the staff would assist if needed. The bar on the property is perfect for a nightcap, and Julie made the most amazing cocktails and is just lovely. The restaurant serves amazing food BUT very expensive! All of the staff at the hotel went out of their way to ensure our stay was memorable, they were very friendly and super helpful and although our Australian French was woeful they always managed to help us out. It’s a bit far to walk to the train however it’s only a 12 euros uber ride and they are readily available. We would definitely stay here again.

Staff was extremely helpful from getting our luggage up to our room rather than via a two person elevator. VERY OLD building with lots of stairs. Rooms are not necessarily on a level floor with the elevator floor you select. The staff changed our room to minimize the steps that my cane walking wife would need to us. The breakfast staff was marvelous as well. A delightful old charming hotel to stay in. Would do it again.

On the first day we left at 5AM. Got to the hotel just after 9 and found out the hard way that pretty much all restaurants in the area were closed. The hotel receptionist checked for restaurants that would still be open and found us two. Both were closed when we got there. They then found us another that was slightly further away and we managed to squeeze in. Little bit of a language barrier and they had steaks that were under-done for my parents' likings. It was food though. You'd think the hotel receptionist would know that the local restaurants all close at about the same time. They also lost the delivery of my dialysis fluids. Two people were running around Tuesday evening trying to find it. The person that received the delivery (the Thursday prior) was off on holiday and couldn't be reached by phone. Long story short, a different receptionist found it on Wednesday after coming across it by accident at the bar. The Thu receptionist mistook it for a wine delivery and sent it to the bar. The bar staff realised it wasn't wine, set it aside and didn't tell anyone. So that could've been a very different holiday. The rest of the stay was fine, however. Just a bad first impression.

Parking was a challenge but I was able to find a spot directly across the street for approximately 30 euros for a 2 day stay. I would have had to rely on street parking otherwise

Easy walk from train station. Room had old world charm. Friendly staff. Walkable.

Amazing place, great location, beautiful rooms. Great value

Excellent breakfast, close to everything, charming historic house.

gorgeous hotel in the heart of the historic district

Fabulous luxury in a perfect historical building and location. You can’t find better!

Loved this hotel right in the heart of Colmar amazing room beautiful beds and friendly staff we will return again and again

Fabulous hotel with lots of character and so festive

La nuit dans l'hôtel est très chère, on paye pour l'emplacement. A 200€ la nuit j'aurais mis 5 etoiles, mais pas à 400€. Pour ce prix, pas de petit déjeuner inclus, pas de lit King, un petit écran de télévision, une ampoule grillée au plafond, pas de peignoir (mais on vous réclame 50€ si vous partez avec), une salle de bain correcte mais un peu vieillot . L'isolation laisse a désirer, on pouvait entendre le réveil de la chambre voisine sonner, et le fils dire bonjour a son père

The most magical hotel especially during Christmas season

Gracious host and staff, central location, good bar service but rooms are very tiny. Overall a very good stay. I recommend for young couples

Staff is amazingly friendly. The on-site restaurant features award-winning chefs and a great breakfast buffet featuring local foods. We had an apartment off to the side of the main building and other than having 3 doors to lock and unlock, everything else about it was fantastic!

Outstanding room and the greatest nights rest I have had during a week long trip at several other hotels. The location can not be beat. Our room was above the canal/river and central to old town and the Christmas market. Huge TV is you like French TV. Wonderful cross breeze to cool off the room, huge bathroom with an everything you need. It had a separate room with a closing door for our child for privacy. Tons of room. We will be back and reserve this room again. The Town of Colmar is beautiful and the local people warm and friendly. A simple fabulous holiday spot. It gets my highest recommendation. Ask for Loan. He was very helpful and spoke English for this American.

The hotel was quaint and romantic. Older furniture but very clean.

Cute, historic, and charming Clean room, comfy bed, a lot of stairs on higher floors and charming staff.

Such a unique and charming hotel in a fairytale setting.

Absolutely the perfect hotel for seeing historic Colmar!!