I chose this hotel after our cruise because I have come to trust Best Western properties Then when I saw that sightseeing tours leave across the street at The Volcano or a block away at City Hall, I knew it was the place for us. I had had a complication from a fall make a hip condition so crippling that my canes were not cutting it, and two days later I ended up buying a walker. The situation at the pier to get a taxi into town was overwhelming, so we thought Uber was a better answer, but I had to walk 1000 feet to get out of the gate, so I was done by the time I finally got into the Uber. When we arrived about 11 am the lady at the desk told me checkout was not until 4 pm. I told her I'd be dead by then. She said they weren't finished cleaning the rooms. She took a good look at me, and then said, All right, I'll put you in one of our nicest rooms right away! Her name was Angelique, and I told her she was indeed an angel. The corner room was bright and had nice views of Le Volcan and a pretty bridge. Loved the zany doors painted in wild colors, and the elevator that looks like a shower! The double-pane windows did well to muffle the street noise. Great breakfast, too!

Typical inner city room - small. Hotel was situated in heart of an active, exciting atmosphere. Staff was incredibly helpful for a non-native speaking person.

Near everything , tram, trains, night life.

Specifically searched for secure parking in Le Havre, this hotel came up No secure parking- on a motorcycle with luggage and the nearest secure parking was 2km away Had to leave motorcycle on a side road Not ideal

My sincere compliments to the two receptionists. They were exceptionally friendly and accommodating, providing us with helpful directions and even assisting us with our luggage.

The staff was very attentive, helpful and friendly!

Nice place in the heart of Le Havre. Good restaurants within easy walking distance and a nice waterfront nearby. We used the underground parking garage across the street. One caution -- if you're like us and day-tripping to other destinations, like Mont St. Michel, if you come back later at night, many of the roads will be closed for construction, necessitating agonizing guesswork in finding your way back. Ask the front desk for help prior to setting out.

Expedia claimed on-site parking for compact vehicles; this hotel had none. Off-site parking costs much more than the 8 Euros stated. Worse, upon arrival we were given no information on what to do with car and luggage, the room was small, the 'are' printed graffiti on the doors, many things closed in nearby neighborhood.

Pros: The staff was absolutely wonderful. The service I received here was excellent. My room was spacious and had a lot of light. The hotel is very centrally located. Cons: No one told me they’d lock the doors after a certain hour and I couldn’t get in w my room key. I had to place an international call to get in the hotel. Room could have been cleaner. Toilet smelled.

Excellent central location and great service from the reception desk. Very welcoming and provided us with a fan to enable us to sleep in the 27C October heatwave! Very surprised to find such a good hotel did not have AC. Liked the quirky lift. No parking attached to this hotel but if lucky you may score a street park or can park right over the road in an underground park.

The cleanliness of the hotel and friendliness of the staff was wonderful. What brings my review down is the value for price paid. The size of the economy room is smaller than ones I have stayed in, in Manhattan. There is no climate control in the rooms, the shower is so small you have to open the door to bend over, and you have nowhere to put your suitcase unless you block the entry. The breakfast is mediocre at best and certainly not worth the added cost. I have stayed at many Best Western hotels over the years and this was probably my worst experience by far.

Room for one person was not big enough for me to fully open my suitcase. Staff was not caring and was distant. At the breakfast, people working at the hotel are also having their breakfast and are using the few tables available for the customers.

Good location

Quite a basic hotel, nothing particularly fancy about it. But it was clean, with friendly staff, and surrounded by plenty of shops and restaurants. There is on-street parking, and a public underground carpark directly across the street, but no free parking within the hotel. There is a notice that parking is in the underground carpark, but I don't know if it is subsidised for guests. I arrived in the evening and was leaving early the next morning, so I parked for free on the street. As far as I could tell, the dining area only does breakfast. However there are plenty of bars/restaurants in all directions surrounding the hotel so you won't have to travel far for dinner. Overall, I couldn't fault the hotel... especially for the low price!

This is modern hotel, large room and very clean. Good location.

Fit the bill for the location. VERY small elevator tho.

I highly recommend. It exceeded expectations. Perfect location.

Great location and super friendly staff. Parking is a little tough. There’s plenty of paid parking but there’s a 3 hr limit that costs 30€ (2hrs costs just 3€ but you need to pay between 9-12 and 2-5:30).

Stay away, even if it’s a free room!

I was disappointed not to get Best Western rewards points because I used expedia.