Overall Ratings & Reviews Best Western Hotel Atrium Valence

Amazing room. The largest room we’ve had on our moth long journey. The staff was super kind, friendly and helpful.

Very comfortable stay. Very pleased to see the kettle; tea bags weren't replenished every day, but were available downstairs. Good shower and hairdryer. The town centre is within walking distance and also convenient for train and bus stations. Staff are very helpful.

The staff were amazing, and the hotel was nice, I would stay here again, but I would say I wouldn’t class it as a 4* hotel. The staff however went above and beyond to make our stay the best it could be

Very friendly and helpful!

We stayed one night and the room was large and quiet, a short walk from a main square with plenty of dining options. Valence isn’t somewhere we’d return to (it was a bit scungy & dirty with little tourist engagement or attractions) - we were just staying overnight on our way to Barcelona, but we’d recommend this hotel to others doing the same. Hotel staff were lovely and we managed to score a car park, which was very convenient.

Exactly what you'd expect when you come for business. Hotel is centrally located, but not too centrally. Room is good size. Modern shower. Clean. Comfy. Helpful staff.

Nice, large, clean room. Pleasant and knowledgeable staff.

Very friendly staff

Lovely hotel very good value and great quality

Nothing specifically wrong about the hotel.. Just the general feeling is not 4 stars that is why I didn't give full points.

The room was very clean and modern and larger than you would expect. The woman at reception was very kind but we were disappointed there was no bar or nice area to sit in. This gave the impression it was just a get them in get them out type of place. The car park was secure but quite tight for parking.

Overall, the hotel is nice and clean. Staff is very friendly. But they didn't provide me with parking despite the fact that the description says they have onsite parking

Nice place to stay with parking.

Personnel très courtois, hôtel super propre à l'état neuf, excellent petit-déjeuner, parapluies disponibles, à distance de marche des restos. Chambre surchauffée avec porte-serviette qui émet une chaleur suffoquante: très difficile de rafraîchir la pièce a moins d'ouvrir la fenêtre qui donne sur la rue bruyante. Housse de couette trop chaude et oreillers qui ne paient pas de mine.

Helpful and friendly staff, very pleasant breakfast. Convenient parking and good location. Hotel recommended some good dining options.

No lift for staff, so if you are at the 3 floor or you are prepare to wait the lift for about 15/20 minutes or you have to do all by stairs. Nearly one hour for the check in because is just one person in reception and decide to have a phone call about 20/30 minutes and I stood in front of him. Not to mention they do not have a restourant and they advice some but is not restourant is take away closed and low quality. Pretty bad situation I have to deal and from a 4 stars hotel this is ridiculous.

Spacious and clean room, very friendly staff Good location

Great location, free parking, my room was quiet and clean, with a mini fridge with complementary beverages. Didn't have the breakfast, there's a bakery and a convenience store right around the corner, and the downtown area is less than a 10 minute walk. Recommended.

The Hotel is easy to find, with access to the underground car park immediately adjacent. We recommend using the parking bay in front of the hotel first, in order to leave heavy bags/cases in reception. You are given an access code, as the parking is secure. Once parked, access to the hotel is via a narrow, steep winding staircase, unsuitable for people with mobility issues. This was the only minor negative, as the rest of the hotel is very spacious, clean and comfortable. Reception staff are friendly and very helpful, offering maps of the locality, and recommendations of where to eat. There is a pleasant dining area for breakfast, with staff on hand should you need anything. We stayed for one night as a stop over, but would certainly stay again. We arrived in a heatwave but our room was cool. A supply of free non-alcoholic drinks in the fridge was greatly appreciated. Well stocked bathroom, plenty of towels available. Although the hotel was busy, we had a peaceful night's sleep.

there was nothing to like or dislike. Tired in places and could have been cleaner. Didn't sleep well which was probably the bed. Breakfast was good.